Location : Gurgaon  Role :   - Quality Assurance is a key requirement of Insurance Operations. Maintaining quality of all service deliverable is important for the services being rendered for the client.   - This role would require the individual to be responsible for the delivery of Quality function (transnational quality & process excellence).   Job responsibilities :   - Establish, track and report on process/ productivity metrics / efficiency to deliver and exceed on SLA / business expectations   - Partner with Operations to jointly identify, prioritize and weed out operational issues / process defects leading to improvement / enhancement in quality / productivity   - Responsible for outlining the strategy and executable for QA function   - Partner with relevant teams to identify process gaps and work to eliminate these gaps through use of quality and process improvement tools (new business set up and steady state processes)   - Assist and support other productivity enhancement measures that may be undertaken by other departments through appropriate deployment of trained six sigma / quality resources to guide and steer such initiatives   - Build a strong quality function with a strong team capable of delivering on quality requirements   Role demands :   - Must be a Master Black Belt ( MBB )   - Strong industry exposure to Insurance Property & Casualty   - Should have experience of setting up / managing Quality / Process Enhancement function   - Strong analytical, quality and execution orientation   - Must have exposure to the various sampling methodologies for transnational quality audits   - You will be deploying solutions to help business eradicate transnational errors   - Work with the training team to deploy corrective action plans   - You will be required to conduct periodic time and motion and FTE validation exercises for all the operations processes   - Must be capable of articulating quality agenda, evolving quality mindset in team and rallying team along to drive the quality mindset culture across the organization   - Understanding Business requirements & liaison with the client team for delivery of Quality solutions   - You will define, design and implement process improvements by identifying opportunities to provide benefits to the client organization   - Work closely with the operations and process enhancements (Lean six sigma team) to identify opportunities for improving processes   Qualification :   - Certified MBB   - 13+ years of Insurance P&C experience   - 5+ years of managing quality / process improvement function   - Hands on experience in implementation of transaction quality function   - Quick learner with ability to adapt to changing environment.   - Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, subject matter experts and vendor resources.   - Six sigma Black belt certified with completed projects (desirable)   - Strong customer service orientation   - Ability to work in a team environment   - Should have been a part of process improvement initiatives (preferably lead)

Delhi NCR

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VP/AVP/HOD - Quality - Master Black Belt - Insurance Property & Casualty  

VP/AVP/HOD - Quality - Master Black Belt - Insurance Property & Casualty   ,Job Description for VP/AVP/HOD - Quality - Master Black Belt - Insurance Property & Casualty   in HuQuo in  Delhi NCR Others for (13-20) years of experience. Apply Now!

Job Description for VP/AVP/HOD - Quality - Master Black Belt - Insurance Property & Casualty   in HuQuo in  Delhi NCR Others for (13-20) years of experience. Apply Now!