iimjobs

.com
Chat

iimjobs
jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
20/05 Sandip Paul
Resourcing Leader at Vodafone India

Views:8730 Applications:198 Rec. Actions:Recruiter Actions:3

Vodafone - Zonal Business Manager (9-11 yrs)

Silchar Job Code: 337503

Key Accountability :

- Deliver overall Customer Market Share (CMS) target for the zone

- Achieve targeted net adds for all products (voice - prepaid/postpaid, data, VAS etc) across all sales channels (Distribution, Retail, Direct, Enterprise, SME) in the zone

- Achieve channel infrastructure enhancement targets (recharge outlets, activation outlets, town reach, no. of stores, VMS, ADVMS etc)

- Deliver overall Revenue Market Share (RMS) target for the zone - Achieve zonal revenue target - across all products and channels

- Achieve savings on allocated SAC (controllable components), Personnel and G&A budgets at the zonal level

- Manage overall customer satisfaction and revenue churn targets across different customer segments

- Ensure higher visibility by executing communication and branding activities, in coordination with the circle team

- Bad debt management

- Collection infrastructure/ reach enhancement

- Guide zonal network resources and coordinate with circle teams as well as outsourced network agencies to provide inputs on O&M issues

- Coordinate with the network and sales team to improve utilization of LUS

- Manage changes in business, organization, people to ensure continuity and smooth operations

- Coaching, mentoring and retention of on-roll team members

- Management of off-roll employees and agencies (in CS, C&C, Sales)

Essential :

- Management Graduate

- Business and process understanding

- Leadership and people management skills

- 9 - 11 years

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

See more initiative
Add a note
  • Apply
  • Assess Yourself
  • Save
  • Insights
  • Follow-up
Something suspicious? Report this job posting.