Role Purpose:-  Directing zonal operations (including associated branch) to grow customer and revenue market share.  1. Responsible for managing gross and net adds/total revenue through market and distribution planning, channel management, customer service delivery and brand initiative implementation.  2. Ensuring smooth operations while identifying opportunities for cost control on an ongoing basis.  Essence of Role Key Accountability:-  1. Deliver overall Customer Market Share (CMS) target for the zone.  2. Achieve targeted net adds for all products (voice - prepaid/postpaid, data, VAS etc) across all sales channels (Distribution, Retail, Direct, Enterprise, SME) in the zone.  3. Achieve channel infrastructure enhancement targets (recharge outlets, activation outlets, town reach, no. of stores, VMS, ADVMS etc).  4. Deliver overall Revenue Market Share (RMS) target for the zone - Achieve zonal revenue target - across all products and channels.  5. Achieve savings on allocated SAC (controllable components), Personnel and G&A budgets at the zonal level.  6. Manage overall customer satisfaction and revenue churn targets across different customer segments.  7. Ensure higher visibility by executing communication and branding activities, in coordination with the circle team.  8. Guide zonal network resources and coordinate with circle teams as well as outsourced network agencies to provide inputs on O&M issues.  9. Attend to collection infrastructure/ reach enhancement and bad debt management.  10. Coordinate with the network and sales team to improve utilization of LUS.  11. Manage changes in business, organization, people to ensure continuity and smooth operations.  12. Coaching, mentoring and retention of on-roll team members.  13. Management of off-roll employees and agencies (in CS, C&C, Sales)  Eligibility:  Looking for highly successful candidates who hold an M.B.A from premier B-schools.

Delhi NCR

Vodafone - Zonal Business Manager 

Vodafone - Zonal Business Manager  ,Job Description for Vodafone - Zonal Business Manager  in Vodafone India in  Delhi NCR for (8-12) years of experience. Apply Now!

Job Description for Vodafone - Zonal Business Manager  in Vodafone India in  Delhi NCR for (8-12) years of experience. Apply Now!