Role Purpose  Directing zonal operations (including associated branch) to grow customer and revenue market share   - Responsible for managing gross and net adds/total revenue through market and distribution planning, channel management, customer service delivery and brand initiative implementation  - Ensuring smooth operations while identifying opportunities for cost control on an ongoing basis  Sales   - Deliver overall Customer Market Share (CMS) target for the zone  - Achieve targeted net adds for all products (voice - prepaid/postpaid, data, VAS etc) across all sales channels (Distribution, Retail, Direct, Enterprise, SME) in the zone  - Achieve channel infrastructure enhancement targets (recharge outlets, activation outlets, town reach, no. of stores, VMS, ADVMS etc)  Revenues   - Deliver overall Revenue Market Share (RMS) target for the zone - Achieve zonal revenue target - across all products and channels  Budgetary control   - Achieve savings on allocated SAC (controllable components), Personnel and G&A budgets at the zonal level  Customer Service   - Manage overall customer satisfaction and revenue churn targets across different customer segments  Marketing   - Ensure higher visibility by executing communication and branding activities, in coordination with the circle team  Collection   - Bad debt management  - Collection infrastructure/ reach enhancement  Network   - Guide zonal network resources and coordinate with circle teams as well as outsourced network agencies to provide inputs on O&M issues  - Coordinate with the network and sales team to improve utilization of LUS  People   - Manage changes in business, organization, people to ensure continuity and smooth operations  - Coaching, mentoring and retention of on-roll team members  - Management of off-roll employees and agencies (in CS, C&C, Sales)  Key Skills/Experience  - Management Graduate  - Business and process understanding  - Leadership and people management skills  - 6-8 years

Others

Vodafone - Zonal Business Manager   

Vodafone - Zonal Business Manager    ,Job Description for Vodafone - Zonal Business Manager    in Vodafone India in  Others for (6-8) years of experience. Apply Now!

Job Description for Vodafone - Zonal Business Manager    in Vodafone India in  Others for (6-8) years of experience. Apply Now!