Vodafone India Resourcing CoE at Vodafone
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Vodafone - DM/Manager - Sales/Business Development - mPesa (3-8 yrs)
Location : Ghazipur-Uttar Pradesh-India
Role purpose :
- Responsible for creating and fulfilling demand for m-paisa at the zone.
- The person will be responsible for managing the development of channel, eco systems, merchant networks and manpower pool.
- One of the key functions shall be to support the zone prepaid team in customer acquisition, agent expansion and merchant roll out.
Key accountabilities and decision ownership :
- Develop & own zone business plan to drive subscriber penetration, revenue growth and brand leadership in the zone
- Drive implementation of agreed business plan in sales, marketing and eco system development to meet biz goals for zone
- Develop the team of Alt PSR to make it best in class through strong formal and informal training and guidance
- Develop a strong and efficient distribution mix to ensure market penetration, quality of service & compliance with regulatory requirement
- Define parameters and plan for merchant sign ups to create an effective eco system in urban and rural markets
- Efficient execution of all channel engagement and consumer promotion programs
- Maintain visibility at each of the touch points for m-paisa across telco and alternate channel
- Joint working with ZH, DAM, BM, RM, Branch Lead, PSR, Alt PSR and DSE for execution of agreed roadmap
- Single point of contact for all m-paisa development work in the zone inter phasing between ZCSI, ZME and sales teams
- Optimize utilization of funds for visibility, promotions and trade engagement
- Incorporate best practices from across the circle and other businesses to improve business
- Continuous improvement in operational quality and high level of customer satisfaction
- 4-6 years of Experience
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