The digital product manager must be obsessed by improving speed and experience quality - attention to detail is key. He/she needs to be net savvy, have a keen interest in digital product creation and management and must be creative and flexible. Must have skills include flawless oral and written communication and an appreciation of the technology systems/processes that go into building and maintaining a large scale customer facing channel. Previous experience in digital roles is desirable  Key accountabilities and decision ownership   a) Develop deep understanding of customer needs/insights for the development of Digital Assets User experience, products and services  b) Own the web/mobi/app/SSK digital design activities and be obsessed with improving the user experience  Operations:  a) Drive continuous improvement of our digital experience based on deep analytics and insights on a daily basis  b) Management of a robust and updated product catalogue and always up-to-date content.  c) Ensure that the site performance is as per quality benchmarks along with IT.   Production:  a )Develops the Production Roadmap, feature prioritisation & release plan for Digital Assets with key inter and cross function stakeholders incl revamp of the Assets  b) Develops business models for investment assessment   c) Ensures that appropriate commercial overviews, business models and processes are in place for any product and user experience investment  d) Set up and manage a rigid Governance framework for customer experience and the delivery of the production roadmap  e) Guide technology through the implementation of the Digital roadmap & build robust governance around the release plan  Core competencies, knowledge and experience :  - Excellent understanding of the Online/Digital marketplace: trend awareness; industry best practices; competitor analysis.  - Strong customer orientation and obsession with consumer/user journeys  - Strong Product management and development experience  - Goal focused and energetic in delivery with tracked record in strong execution  - Capable of working in a complex organisation and able to build strong relationships and credibility with multiple levels both internally and externally.   - Ability to align teams cross-market / function/agency partners/IT vendors without necessarily having direct management control   - Attention to detail and outstanding organisational skills   - Strong interpersonal skills and relationship management, both within and outside the organisation.  Must have technical / professional qualifications:   - Minimum of 3 to 7 yrs relevant experience essential in Online/Digital.   - Experience of implementing and leading a customer driven product and service roadmap and projects in a large organisation.  - Ability to join the dots - user feedback, analytics feedback, usability research to then make continuous improvement to the user journeys  - Obsessed about having the best-in-class Digital site and App   - Technical understanding

Mumbai

Vodafone - Deputy Manager/Manager - Digital Products 

Vodafone - Deputy Manager/Manager - Digital Products  ,Job Description for Vodafone - Deputy Manager/Manager - Digital Products  in Vodafone in  Mumbai for (3-8) years of experience. Apply Now!

Job Description for Vodafone - Deputy Manager/Manager - Digital Products  in Vodafone in  Mumbai for (3-8) years of experience. Apply Now!