Vodafone India Resourcing CoE at Vodafone
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Vodafone - AGM - Zonal Head - Sales (6-10 yrs)
We are looking for young talented & dynamic individuals who can handle the responsibility of a Zonal Head. The key role would be overall business management of the zone. Details about the role are given below:
LOCATION : Jabalpur, Madhya Pradesh
FUNCTION : Sales
ROLE:This role involves :
- Directing zonal operations (including associated branch) to grow customer and revenue market share
- Responsible for managing gross and net adds/total revenue through market and distribution planning, channel management, customer service delivery and brand initiative implementation
- Ensuring smooth operations while identifying opportunities for cost control on an ongoing basis
KEY RESPONSIBILITIES :
Sales :
- Deliver overall Customer Market Share (CMS) target for the zone
- Achieve targeted net adds for all products (voice - prepaid/postpaid, data, VAS etc) across all sales channels (Distribution, Retail, Direct, Enterprise, SME) in the zone
- Achieve channel infrastructure enhancement targets (recharge outlets, activation outlets, town reach, no. of stores, VMS, ADVMS etc)
- M - pesa - Deliver prevailing specifics as directed in line with the evolution stage of the business
Revenue :
- Deliver overall Revenue Market Share (RMS) target for the zone - Achieve zonal revenue target - across all products and channels
Budgetary Control :
- Achieve savings on allocated SAC (controllable components), Personnel and G&A budgets at the zonal level
Customer Service :
- Manage overall customer satisfaction and revenue churn targets across different customer segments
Marketing :
- Ensure higher visibility by executing communication and branding activities, in coordination with the circle team
Collection :
- Collections KPI as per circle requirement
- Collection infrastructure/ reach enhancement
Network :
- Guide zonal network resources and coordinate with circle teams as well as outsourced network agencies to provide inputs on O&M issues
- Coordinate with the network and sales team to improve utilization of LUS
People :
- Manage changes in business, organization, people to ensure continuity and smooth operations
- Coaching, mentoring and retention of on-roll team members
- Management of off-roll employees and agencies (in CS, C&C, Sales)
We are looking for only Tier 1 campus candidates with the following specifications :
- 6-8 Years of experience
- In-depth Distribution knowledge
- Channel management experience
- Managed large teams
- Worked in cross functional environment
- Proven capability to work in a dynamic environment
An ideal candidate would be the one with following competencies:
Critical Success Factors
- Building Team Commitment
- Strategic Thinking
- Leads Decision Making & Delivering Results
- Analytical Thinking
Threshold Functional Competencies :
- Sales Planning and Forecasting
- Negotiation
- Actionable Insights
- Solving Problems
- Differentiating Functional Competencies
- Customer Relation
- Service Quality and Planning
- Solution Selling
- In-Market Execution
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