Vista Park Hotel - General Manager - Operations

General Manager - Operations

- To plan, organize, develop, coordinate and administer the entire operations of the Hotel with a view to achieve the best financial results, guest comfort and safety, superior professional image for the Hotel and healthy employer-employee relations

Job duties :

Sales :

- To supervise the working of the sales department and give direction and advise for its better performance

- To secure favourable attention of the public by projecting the company's image favourably

- To maintain external public relations designed to gain increasing acceptance of his unit within the Hotel industry and community in general

- To co-ordinate with the corporate sales and marketing division to achieve maximum occupancy, average room rate and food and beverage income

Purchasing :

- To constantly review, direct and oversee the functioning of the purchasing department in order to ensure availability of the best raw materials at competitive prices

- To make periodic checks of the incoming merchandise in the receiving department to ensure that proper procedures are followed and that merchandise procured is in accordance with specifications

- To personally review and examine important tenders and purchasing contracts

- To maintain strict vigilance over the policy and procedures adopted by the purchase department

- To take immediate corrective measures where policy and procedural deviations are noticed

To take guidance from :

The purchase committee on all important purchase decisions. The purchase committee will consist of :

- General Manager

- Financial Controller

- F&B Manager

- F&B Controller

- Purchase Manager

- Executive Chef

- The chief engineer for engineering purchases

- The executive housekeeper for housekeeping purchases

- The corporate purchasing department on imports and purchase of capital equipment

Personnel :

- To review manpower strength and performance with department heads

- To assign responsibilities to hotel executives, control their work and provide opportunities for their training and development

- To conduct annual performance appraisals of department heads and to ensure that such appraisals are conducted for all employees

- To establish internal relationships designed to enhance and improve the attitude and activities of his employees

- To maintain in his office the personal files of all directly reporting executives

- To co-ordinate and liaise with the corporate office on all major matters of personnel policy

- To co-ordinate with the corporate general manager- training, on matters concerning the training and development of all employees and their career planning