Principal Consultant - Recruitments at Acumen Solutions
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Vice President - Transitions & Transformation - BPO (14-20 yrs)
Our client a US based MNC is looking for a Vice President -Transitions
Experience : Minimum 14 Yrs +
Location Delhi/NCR
Responsibilities:
- Lead the effort on off-shore feasibility study, recommend transition approach and manage the project
- Project planning, milestone identification and risk assessment/mitigation plan
- Solution designing for Knowledge transfer from onshore SMEs/client teams, technology set up and hiring
- Actively engage in creating process maps and defining measurements and metrics and SLA's
- Interaction with senior leadership for feasibility analysis
- Acts as the single point of contact for the project for client and internal stakeholders and works closely with all the support functions and operations within the organization.
- Collaborate with onshore stakeholders for Communication and change management
- Should have led transformation Initiatives
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