You will lead the Insurance Business Finance team within RBWM Business Finance at GFC with the objective to develop & manage a high performing Insurance Business Finance at GFC, drive Insurance Transformation and support wider transformation within Finance.

- Manage service delivery for Insurance Business Finance at GFC as per the agreed service level metrics & key performance indicators

- Drive transformations projects to enhance efficiency and effectiveness

- Build team capabilities to continuously enhance service delivery

- Build strong relationships with all the in-country stake-partners for an ongoing positive engagement

- Establish governance structure for ongoing performance management and evaluation of the service delivery via setting up service management boards

- Establish governance for ongoing demand management

- Focus on continuous business process improvement initiatives. Drive improvement in service quality to ensure the culture of first time right, every time

- Strong Insurance Business Functional knowledge, including detailed knowledge of life insurance products and their value drivers

- Working understanding of reporting processes including actuarial modelling

- Established Finance, Management Information, performance Management & Financial control credentials

- Responsible for identifying opportunities for re-engineering and quality assurance, and for the detailed development of up-to-date PLAs in consultation with all stakeholders

- Responsible for the delivery of service in line with the PLAs, and for the Ireporting, investigation and mitigation of all breaches (delivering improvements at pace)

- Keeps a real time view of all incidents, mitigating plans affecting the stakeholders

- Drive Continuous improvement and sharing of best practices across teams

Qualified Chartered Accountant / Certified Public Accountant / MBA from a Tier 1 Institute in India or overseas

- 12-18 years of experience obtained in a Multi-national / International company either within or outside of India

- Experience in Insurance Actuarial or an exposure to the workings of Actuarial

- Experience in Management Information and Business Analysis

- Experience of the planning and forecasting cycle of a large organisation

- Extensive and recent experience in Insurance, preferably life insurance, and also preferable from a bancassurance environment

Utpal

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