UrbanClap - Senior Category Manager - IIM/IIT/XLRI/FMS

As a Senior Category Manager for one of the top 5 focus categories at UrbanClap, you would be expected to own and run the entire category end to end.

- Speed of execution is the key and it would start from understanding the category and the business inside-out.

- The Senior Category Manager is the sole owner of all aspects of business related to that category. Whether that is managing supply, ensuring quality and engagement of supply or offering a seamless customer experience.

- You would need to come up with ways of increasing the effectiveness and salability of each service provider through profiles on UrbanClap. We are looking for someone with strong leadership skills, ambitious vision, creative thinking and ability to do multi-tasking.

In a nutshell, your role would entail :

- Owning the service category end to end

- Get UrbanClap to dominate the category in the cities present

- Understand the category in depth, and how customers hire in the same

- Identify and on-board great service professionals in the category - This will involve meeting many of them and plenty of field work initially

- Institutionalize service delivery norms and processes for the category

- Impart necessary training to on-boarded service professionals on these norms and how to use UrbanClap

- Represent UrbanClap in city wide events and conferences

- Work with the product team to create a great user experience for that category

- Work with the marketing team to generate customer requests in that category

Job Requirements :

- At least 2 years of work-experience in startups, consulting, marketing or operations roles

- Strong analytical skills and a data driven decision making mentality

- Strong verbal and written communication skills

- Hustle and get things done attitude

- Entrepreneurial DNA and dreams in your eyes

- We need people who work hard and thrive to achieve their goals ! We work in teams and adhere to tight deadlines (our deadlines are steep).

- Graduated from a top-tier engineering or business school (IIT/XLRI/FMS) with top grades

- Enthusiasm to work in a start-up environment

Compensation and perks :

- Market competitive salary

- Opportunity to shape the strategic direction of the company

- Making a difference: Impact the lives of our customers and the hundreds of thousands of service entrepreneurs we will partner with

- We have access to an amazing list of advisors and investors that we actively engage with