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22/07 Bhawana Chadha
Assistant Team Leader at Spectral Consultants

Views:1576 Applications:31 Rec. Actions:Recruiter Actions:5

Unit Manager - Process Training - Insurance (7-10 yrs)

Jaipur Job Code: 155551

Job Responsibilities:

- Responsible for planning, scheduling, execution and measuring process training

- Participate in organizational initiatives like CMMI etc

- Lead Content Design & Delivery activities.

- Lead, Coach & Mentor the Process training team (AM’s/TL’s/Trainers)for delivery effectiveness & efficiency.

- Quest for Process improvement - Migration Training effectiveness for internal/external workshops

- Training Needs Identification, Analysis and Planning Refresher Training Methodology and Calendar.

- Build backup team/s for business continuity & cost reduction.

- Partner with operation teams to address training needs & review for effectiveness through planned review meetings

- Responsible for hiring, certification and productivity of new trainers / SMEs.

- Ensuring effective Knowledge Transfer during Migrations - Training Material, Training Methodology, Monitoring Progress.

- Establishing the Knowledge Management Framework for existing processes

Desired Profile:

- Must have Total 7+ years of experience out of which minimum 3 years in Process training delivery.

- Experience in Instructional Design is desired.

- Excellent Communication and Presentation skills

- Good PC skills & proficiency in working with Excel, Word & PowerPoint.

- Ability to multi-task and prioritize in a fast paced environment.

- Numerically inclined with an analytical mind, strong people management skills.

- Must be flexible to mirror / overlap US Daytime work hours.

- May be required to travel (International)

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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