No matter who you are, or where in the world you are, the chances are that our products are a familiar part of your daily routine.  Every day, around the world, people reach for Unilever products. Our brands are trusted everywhere and, by listening to the people who buy them, we've grown into one of the world's most successful consumer goods companies. In fact, 150 million times a day, someone somewhere chooses a Unilever product.  Look in your fridge, or on the bathroom shelf, and you- re bound to see one of our well-known brands. We create market and distribute the products that people choose to feed their families and keep themselves and their homes clean and fresh.  Job Title : Order to Cash Process Control Service Delivery Manager  Job Location : Bangalore, India  Department : Enterprise Solutions  Reports To : Global Controls/Compliance Operations Director  Business Context and Main Purpose of the Job  Unilever Enterprise & Technology Solutions (ETS) is a new global business unit that will manage the company's shared business services, made up of HR Services, Finance Transactions, IT services, Information Management Services and Workplace Services.  Mission - To provide excellent services globally which enable Unilever to win in the market by   - putting the business- goals at the heart of what we do  - leveraging cost-effective, best practice, global solutions across Unilever to meet users- needs  - making continuous improvement in both cost and service an integral part of our way of working  - building a professional services organisation that enables our people to give their best  - developing win-win relationships with selected providers to meet our current and future requirements  The key benefits from ETS are expected to be:  - Lower cost of delivery through standardization, simplification, process harmonization & scale leverage.  - Better user experience by delivery of integrated service bundles to end-user.  - Continuous improvement through end-to-end process ownership.  Within the service catalogue of ETS, Business & Finance Services organisation is responsible for the management and delivery of finance services globally, both through third-party outsourced providers (e.g. IBM, CapGemini) and through in-sourced operations. Currently there are 4 service lines - Record to Report, Procure to Pay, Control Services & Supply Chain Finance Services.  The Control Services has 3 broad services - 1) Access Control 2) Monitoring & Reporting 3) Financial Control Assessment.   This role is part of the Monitoring & Reporting service. The person will be the global lead for the Order to Cash process control in Unilever and will be a subject matter expert. The role will require working with internal monitoring & reporting control counterparts, stakeholders in different parts of Unilever, handling external auditors for global O2C process as well as extensive working with service provider. Some of the key aspects of the role are:  Accountabilities and responsibilities  - Monitoring and reporting of O2C controls defined in control framework - configuration controls and control health indicators  - Global UL lead for O2C process controls and key point of contact for global O2C process and country O2C teams on controls  - Act as service delivery manager for countries assigned for all the processes - O2C, P2P, R2R & M2D  - Run governance with countries and clusters and other forums on controls as per the operating model  - Delivery of metrics - on-time remediation, on-time accurate reporting and other key metrics for CSC  - Senior stakeholder engagement - making presentations, managing expectations and deliverables  - Manage and align service provider to CSC agenda and ensure optimum output  - Identify and implement continuous improvement actions in the area of O2C both on process and policy side  - Identify and drive projects with cross functional teams - CET, Business Operations, O2C Operations Team & CD Finance etc  - Explore analytics opportunity to further expand CSC scope of services  - Coordinating external assurance activities relating to O2C process controls assessment including Corporate Audit, External Audit and SOX assessment  - Managing additional responsibilities assigned as SPOC for CSC - ICM, Learning & Development etc.  Key responsibilities comprise:  - O2C process understanding - (e.g. master data, sales orders, delivery, refusals/ returns, invoicing, rebates, debit/ credit notes, receipts, accounts receivables and credit management)  - Analytical skills - Ability to gather, analyse and evaluate facts and to prepare and present concise oral and written commentaries  - Organisation Effectiveness - Inter personal skills to engage and effectively work with a wide variety of stakeholders from diverse backgrounds  - Project Management - planning and coordination abilities  - Leadership - Lead immediate and extended teams (3P service provider) and capable of setting and executing agenda independently  - Communication skills - Fluent in written and spoken English   Change Management  Relevant Experience:  - Masters degree in Accounting or Finance preferred - CA/CPA/MBA Finance or similar qualification  - Strong operational experience in a customer development finance and accounting role  - 8+ years working experience from the manufacturing sector - eg )consumer goods/durables/pharma/automobiles  - Exposure to working on SAP - hands on working experience is preferred

Others

Unilever - O2C Process Control Delivery Manager 

Unilever - O2C Process Control Delivery Manager  ,Job Description for Unilever - O2C Process Control Delivery Manager  in Unilever in  Others for (7-16) years of experience. Apply Now!

Job Description for Unilever - O2C Process Control Delivery Manager  in Unilever in  Others for (7-16) years of experience. Apply Now!