Unilever - Lead Manager - Information & Analytics Solution Architecture

Job Title : Lead Manager, I&A Solution Architecture

Reports to : Director of Global Data Services

Business Area : Information & Analytics - Global Data Services

Function : Information & Analytics

Scope : Global

Location : UK or ETSC Bangalore

Background :

- Unilever's Enterprise & Technology Solutions team has the mission of continually improving the cost, service and environmental impact of the 5 Service Operations it is responsible for - HR, IT, Information Management, Finance and Workplace.

Key Benefits will be :

- Lower cost of delivery through standardization, process harmonization & scale leverage.

- Better user experience by delivery of integrated service bundles to end-user.

- Continuous improvement through end-to-end process ownership.

- The volume and complexity of data creates both challenges and opportunities for organisations. The Information & Analytics (I&A) team leads the business information and advanced analytics agenda at Unilever, working with partners, functions, categories, and geographies to harmonies decision-making and deliver technology solutions to drive business insight.

- Driving innovation and creativity to deliver competitive advantage is at the heart of what the I&A team delivers.

- The team is made up of data experts and specialists who transform data to insight using analytical tools and techniques to deliver competitive advantage for Unilever.

Main purpose of job :

- This role will focus on building a strong solution architecture capability internally with insourced FTEs and driving the solution architecture of I&A capabilities in a consistent way.

- This role will also lead the I&A Technical Design Authority (TDA) and drive creation of all Technical Design & Architecture standards across all areas and communications to I&A community by partnering with CTO, GDS, R&P, MDM and Infrastructure teams.

- The role would be responsible for ensuring technical standards established by TDA are implemented and adhered to during design across all Unilever I&A capabilities. This role is also responsible for all aspects of solution architecture and needs to ensure I&A products meet or exceed business requirements related to performance and quality SLAs.

Key accountabilities :

Responsibilities :

- Primary point of contact for all I&A solution architecture & technology matters

- Lead evaluation and introduction of new technologies to I&A working with CTO and other I&A capability teams.

- Creation, communication and implementation of all standards

- Drive design reviews across all technical areas by working with the solution architecture leads assigned to each of the functional portfolios and regions.

- Drive E2E Solution Architecture and support to projects

- Solution Architecture consistency

- E2E Performance

- Consultancy

- Exceptions Maintenance

- Good functional knowledge to be able work with Accountable Directors, SMEs, DMs and technical resources

- E2E Design with expertise in BI solutions and Big Data/EDW, front-end and ETL

- Integrate ETL, modeling, Reporting & Presentation and Advanced Analytical components upfront keeping performance, security, SLAs and functionality in mind

- Develop Framework

- Manage performance/SLAs (Batch Cycle and Query SLAs)

- Manage Cost

- Lead TDA (Technical Design Authority)

- Best practices Community / Maintain

Security & Performance :

- Security subject matter knowledge and Technical expertise to drive implementation. Liaise with CTO security and Information Security etc to ensure we design for security meeting legal and internal requirements while providing access to both internal and external users.

- Resource should be able to understand other technical impacts especially performance and drive solutions accordingly

People's Management :

- Manage a team of solution architects that is geographically distributed across time zones

- Ability to work with multiple cultures, both within team and stakeholders

- Ensure Solution Architecture leads are developed to their full potential and gaining relevant experience while driving solution architecture and defining the standards/guidelines and managing the TDA processes.

Experience and qualifications required :

- Experience leading large BI programs/projects at a global scale being responsible for solution architecture

- Experience leading Technical Design Authority and creation of standards

- Experience building and managing high performing teams and design/delivery of quality BI and Analytical solutions

- Deep appreciation of IT systems landscape and impact of architecture/design decisions on quality and delivery

- Extensive experience in Information & Analytics Application development life-cycle including agile/devops methodologies and E2E design.

- Bachelors in Engineering, Computer Science required and Masters/MBA preferred

- Overall 10+ years of experience in IT of which 5+ years of experience working on solution architecture of I&A solutions including leading Enterprise Data Warehouse and Big Data architectures.

Required Leadership Behaviours :

- Accountability & Responsibility

- Growth Mindset

- Consumer and Customer Focus

- Bias for Action

- Building Talent & Teams

Key interfaces :

- I&A - LT

- Enterprise Architecture (CTO) LT

- ETS Functional Directors/SMEs

- I&A Capability (GDS, R&P, MDM, Analytics) Tower Leads

- ES-IT Infrastructure Architects

- Business Leaders / SMEs

- Strategic IT Suppliers

- Other Relevant Managers, Directors and VPs