Job Position : Area Sales and Customer Manager  Function : CD  Location : Chennai, Lucknow, Indore  Main Purpose of the job:  The Area Sales Manager is responsible for the company's General Trade growth in a specific geography. He manages customer infrastructure by ensuring distributors are in place and running efficiently, leads a team of 10-20 Asst ASCMs, Sales Officers/Executives and drives sales and execution metric.  Main Accountabilities:  1. Customer Infrastructure: The ASM is responsible for ensuring a robust Customer Infrastructure is in place in the territory. Distributors are appointed by the ASM wherever necessary and it is his responsibility to track their overall performance on key metrices. He monitors the financial health and profitability of all Customers and also negotiates TTS discussions with GTM Customers. The ASM also needs to step in from time to time to resolve customer issues which cannot be handled at a field-force level. Along with his team (FF) the ASM is also responsible for primary & secondary customer complaint resolution.  2. Growth & Execution: The ASM drives Top-line growth in the area and ensures all execution metrices are also in place. He is responsible for QGP splitting between sales officers and tracking them on a continuous basis. He will also need to monitor channel-wise and category-wise growths in the territory. It is also the ASM's responsibility to ensure all new launches are landed in the area and to ensure all merchandising activities are run well. Execution metrics are the input metrics for delivering share gaining growth and are hence very important.  3. Team handling & team building are the most important aspects of an ASM's role. The ASM role is a key leadership role with 10-25 direct WL1 reportees. The ASM is responsible for managing the team, motivating them and getting them to deliver their metrices. He needs to understand the working style and strengths and weaknesses of each person to get them to reach their potential and also needs to provide developmental inputs on a continuous basis. How an ASM binds a team together is often a make or break factor in performance of a team.  4. Ensuring right trade support as per category - channel construct and competitive context: The ASM works closely with the concerned Team to ensure the right kind of trade support is provided to help deliver metrices. He also feeds back competition activities/ops etc to the concerned Team to ensure we are competitive in the market. The ASM will need to meet with trade several times in a month to pick up inputs on these. The ASM needs to ensure higher focus on categories of future & channels of future so as to ensure a balanced category-channel construct, sustainable from growth point of view.  5. Liaising with key Partner Functions : The ASM liaises with the Supply Chain Team to ensure packwise estimates are built correctly for the area. He also ensures norms build up at an RS level are hygienic and supplies from depots are in order. He also ensures that the stock build up at Customer points are at the acceptable level. The ASM works with the Commercial Team to ensure customers are healthy and that payments to company are in order.  6. Ensuring controls & financial hygiene: Along with Commercial and Supply chain team & Supply Chain team, ASM is supposed to have check on system hygiene at customers on aspects like extent of sales return, extent of damage/ shortage claims, mismatch between primary & secondary, physical vs. book stock mismatch, trade discount hygiene etc. ASM needs to play an active role in probing cases of deviation from norms on the above mentioned aspects.  Relevant Experience:  Essential:  - Bachelor's degree required. MBA is preferred. (Tier 1)  - Analytical skills and demonstrated ability to manage the business by the numbers.   - Jobs involving quick decision making   - Has good track record when it comes to delivering results (academic/ professional).   - Jobs involving extensive oral communication, people interaction & negotiation  Desirable:  - Experience in a highly analytical, results-oriented environment. Preferably FMCG.   - External customer interaction.   - Experience of jobs involving active listening skills, highly consultative and solutions-oriented.   - Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable.   - Experience in selling new products and developing markets

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Unilever - Area Sales & Customer Manager 

Unilever - Area Sales & Customer Manager  ,Job Description for Unilever - Area Sales & Customer Manager  in Unilever in  Chennai MP UP Others for (2-5) years of experience. Apply Now!

Job Description for Unilever - Area Sales & Customer Manager  in Unilever in  Chennai MP UP Others for (2-5) years of experience. Apply Now!