Transition Manager - BFSI - BPO (4-7 yrs)

Written by: MBA Jobs on Thursday, 22 March 2012
Posted in :BPO Jobs
Job Code: 50703
Location: Pune
 


We have an excellent opening with a leading BPO for DM/Manager Transition.

Candidates should have relevant in Insurance Transition Projects.

Location : Pune

Exp required : 4-7 yrs

Batch - 2004 to 2008

Salary range : 13-15 L for DM and 16 to 18 L for a Manager (Depends upon current CTC and relevancy of experience)

Process Brief

Transition & Re-engineering responsible for operations consulting assignments and overall project management resulting in outsourcing of the business processes from clients.

Key Accountabilities

Project Management

Undertake scooping and feasibility study work at customer site and carry out the project implementation to meet strategic plan numbers for FTE transfers from the account allotted.

- Manage end to end local project for clients / other than migrations

- Ensure smooth and timely execution of projects

- Build an effective communication plan

- Driving the entire project

- Effective closure of all projects with proper sign off and Service Level Agreements

Change Management

- Understand the sensitivity to region-based peculiarities and dynamics at the customer organization

- Maintain effective resolution of major issues

- Liaise with internal IT and Operations resources to ensure meeting deliverables

Customer Relationship Management

- Conduct PIR on projects

- Forge relationship and confidence.

Qualification:

- MBA from premier Management schools in India

Position Summary

The position is an important member of the Transition & Re-engineering team, responsible for operations consulting assignments and overall project management resulting in outsourcing of the business processes from clients .

Specific position related exp

- 4-7 yrs relevant in the core transition role.

- Exposure to Project Management / consulting preferably in Insurance

- Led a cross-functional team directly.

- International exposure in a services environment and good understanding of business processes.

- Exposure to handling international customers and managing expectations of internal line managers.ensation managers and regional experts in various sub sectors of FI.

Interested candidates apply ASAP at syed.kazim@sonyocareers.com

Syed Kazim
Sonyo Management Consultants Pvt Ltd.
Delhi |Mumbai | Pune I Bangalore
Delhi Address: B-104 | First Floor,Facing Defence Colony Flyover,Lajpat Nagar Part-I | New Delhi -110024, India
www.sonyocareers.com

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