Looking for seasoned management consulting professionals from reputed consulting only e.g. BCG, Bain, Mckinsey & the Big 4s

What is the focus of the function :

The Transformation & Lean Six Sigma function at Genpact is a team comprising Quality Leaders, Master Black Belts and Black Belts. In addition to driving continuous improvement for our clients- operations, the function is increasingly being tasked with taking transformative ideas and insights to help clients transform their operations.

The key functional goals hence are:

- Define client specific roadmaps to improve their operations to best in class, working with the sales, delivery and practice teams and create a competitive edge for our clients to drive value

- Execute the future state for the customer to help them realize the next level business outcomes at any given stage of maturity.

- Execute on projects identified using LSS, analytics and technology to deliver on client's business outcomes

- Create commitment across all involved teams and facilitate buy-in from all important stakeholders (i.e. the Business Leader and the COO of the given vertical/sector)

- To create stickiness to Genpact and /or commercialize opportunities owing to CXO impact thus created

Why does this job exist :

- Process improvement DNA has been part of our heritage and culture. Running large-scale, complex operations across different clients gives us the unique access to insights that allow us to create value for our clients by improving their processes and creating meaningful business impact.

- The above has allowed us to create strong relationships with our clients and as those relationships have matured the ask for transformative, insight led thinking across end to end operations of clients has sharply increased

- With this evolution we now need to strengthen this pool with people who bring in strong consultative mind set along with relevant vertical domain strength

How does the role add value :

- The role is targeting at co-creating and delivering on roadmap to best-in-class for the clients to help them realise /solve for their strategic business objectives through focussed application of LSS and transformational thinking.

- This will leverage Genpact's capabilities across the organisation in deep domain, process excellence, technology, analytics and people.

- This also involves stepping outside to bring in fresh ideas, perspectives to bring in thought leadership and own to solve for the identified opportunity creatively.

- Further, the team will endeavour to constantly - bring in new and end-to-end solutions for our clients - integrating smart process, technology and analytics.

How is this role unique from others :

- Provides exposure to different client groups across various industries and geographies and opportunity to work across different service horizontals

- Client CXO (or -1) + Business Leader facing. Opportunity to shape next level and build new, cutting edge capabilities for the client and the industry by solving their most important problems.

What are the minimum prior qualifications to be an applicant for this role :

- 14 -17 years of experience in leading high impact projects and programs at an enterprise level.

- Prior experience of running a transformation or Quality, Process excellence function

- Process Consulting, re-engineering, management consulting experience preferred

- Must also have very strong interpersonal skills and ability to work effectively with senior stakeholders across the organization

Specific Competence (Essential) :

- Consulting/ transformation experience

- Excellent communication and executive presence to connect at CXO level

- Self- starter with an ability to influence multiple internal stakeholders

- Strong project management skills and ability to manoeuvre an ambiguous environment

- Strong analytical skills, drive decisions through both data and business context

- Ability to create a compelling value proposition and influence multiple internal stakeholders - must be good at pulling decks together

Specific Competence (Desirable) :

- Strong drive, work ethic, and leadership qualities

- Consultative, creative, articulate, persuasive, and organized

- A down-to-earth professional style which enables win-win communication with both top executives and support personnel internally and externally

- Ability to interface at all levels of an organization

Key Roles and Responsibilities Knowledge, Experience and Education :

- Work closely with customers and Business leaders to strategize and deploy Process Transformation initiatives

- Drive high impact process improvement opportunities to deliver value for client businesses

- Drive culture of Operational Excellence and Customer Centricity

- Drive productivity across the business vertical

- Increase the Lean Six Sigma DNA to ensure customers feel the impact

- Leverage Lean Six Sigma to drive effectiveness on business metrics

- Sharing and implementation of best practices

- Build strong relations with internal and external teams

- For Key accounts establish client/Business Connect and identify problem opportunity areas at strategic level via intensive deep dives.

- Pull together cross functional team comprising internal/external resources to craft a solution/roadmap.

- Work with the client(s) thus chosen to socialize the roadmaps, take inputs and build consensus on approach to get to the next level.

- Own roadmap and execute with rigor along with the customer/team.

- Set up governance frameworks and process-oriented workflows to enable successful implementation.

- Manage a team of Master Black Belts/ Black-belts to drive the journey of projects/initiatives.

- Drive innovation/new ideas/concepts- create IP for the company with the team.

- Essential

- Consulting experience as third party or in-house

- Industry expertise- Consulting or Business Strategy

- Working Knowledge of ITES industry

- Mature and credible presence with senior executives (CXO, CXO-1); able to engage and gain their professional respect

Desirable :

- Strong communication skills (written and spoken) and executive presence

- Global Exposure

- MBA / Lean Six Sigma Certification

- LSS exposure preferred

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