Are you someone with:   - Graduate/ MBA from a leading business school  - Exposure to back office operations of a large Multinational Insurance Broking firm based in India   - 8-10 years of experience in claims operations in financial services/ ITES or off shore processing organizations   - Fundamentals of operations management, quality tools   - Excellent communication skills   - Lean/ Six Sigma/ KAIZEN/ PMI/ CII   - Exposure to Claims  - Understanding of insurance and financial services sectors   - Excellent Stakeholder Management and Strong People Management Skills   Would you interested for a role where your key responsibilities would be:   - Manage SLAs on Accuracy, productivity and TAT per agreed standards with internal/external stakeholders to ensure the smooth and efficient deliveries   - Responsible for managing available resources (people, process) effectively to ensure operational efficiency   - Maintain a day to day stakeholder interaction & develop relationship with first line managers of operating companies for constant flow of information on performance (daily, weekly, monthly), exceptions, expectations, forecasts, process changes and new opportunities   - Responsible for setting goals for team, reviewing and giving timely and objective feedback to all teams with a view to identify skill and competency gaps and develop learning plans   If you believe this is you, please apply on this role and we will come back to you on your cellphone.

Mumbai

Team Manager/Lead - Operations - Claims - BPO 

Team Manager/Lead - Operations - Claims - BPO  ,Job Description for Team Manager/Lead - Operations - Claims - BPO  in Consulting Firm in  Mumbai for (8-10) years of experience. Apply Now!

Job Description for Team Manager/Lead - Operations - Claims - BPO  in Consulting Firm in  Mumbai for (8-10) years of experience. Apply Now!