TCS - Transition Manager - Finance & Accounts Domain

Transition - F&A domain

Role: Transition Manager.

Responsibilities:

- Understand the customer process & success fully Transition the same to the outsourced

- Clearly define a project's objectives, scope & deliverables

- Estimate and plan personnel, equipment and financial resources

- Develop meaningful and workable project plans

- Handle conflict and change management effectively

- Identify, communicate and manage the risks associated with the project

- Regularly and professionally report project activities, deliverables and milestones to management

- Manage transition cost.

Desired skills:

Knowledge &Skills :

- Knowledge of BPO Industry and Practices (Must Have)

- Domain knowledge on TTH

- Project Management Tools & Techniques (Preferred)

- Knowledge and application experience of BPO Transition frameworks (Must Have)

- Exposure to business process Quality Management framework, ex. Six Sigma or LEAN (Preferred)

- Proficiency in MS office tools like Project, Excel, Visio, PowerPoint & Word (Must Have)

- In-depth knowledge of technology solutions related to BPO solutions around imaging and workflow (Preferred)

- Good written and verbal communication skills (Must Have)

- Willingness to work in flexible shifts and more often in Night shifts to interact with Client teams based in global locations.(Must Have)

Risk Assessment and Mitigation:

- Does risk assessment as required

- Develops appropriate business continuity plans & communicates the same to stakeholders

Business Development Support :

- Create domain based Collateral and artifacts that will be used for customer presentations/source

- Provides input for RFIs / RFPs with a focus on creating business value for client through a consultative relationship with client / geography sales teams / delivery managers

- Manages client visits / floor walks to delivery site & appropriately projects delivery capabilities