Business Vertical : Shared Services  Department : Risk   Grade : M5  Proposed Immediate Supervisor : RCU Head  Key Objective :  Fraud Identification & Control (Pre-approval)  - Verification's of documents - Verification of loan documents through empanelled agencies for ensuring curtailing of fraud at entry level.  - Ensure Sampling Effectiveness for controlling Application Fraud   - Background / Profile checks-Checks on profile of customer / various agencies through market intelligence/feedback  - Agency Empanelment- Empanelment of a good agency with relevant experience and expertise to handle the fraud detection and investigation thereafter. Entering into proper SLA's with the Agencies  Fraud Investigation :   - Taking corrective action - Based on the intensity of fraud, penalizing the customer / channel/ associate involved in committing the fraud.  - Taking corrective action and setting deterrents and recovering the loss to the organization.  - Logically concluding the cases with modus operandi & highlighting the gaps and proposing corrective measures & feedback to Policy.  Fraud Prevention & Control (On going basis - post approval) :   - Executive/Staff employment checks-Pre appointment reference and profile checks  - Seeding and Mystery shopping-Initiating seeding and mystery shopping.  - Asset verifications- random asset verification's to check third party usage and model mismatch at delivery.  - Actual sourcing detection/ Channel monitoring- Random checks on sourcing channels to identify freelancer's involvement, banned channels involvement, etc.  - Agency Audits-Regular audits at the Agencies (Sales/Processing/Verification/Valuation) to check if laid down process are followed. Random cross checks on report submitted by the verification Agencies for Authenticity of information submitted  Other Initiatives :   - Ensuring Agency payouts & other related RCU costs are kept within Budgeted provisions  - Ensure standardized RCU processes are followed across various locations in terms of basic sampling and reporting thereof.  - Ensuring new initiatives are taken to curb fraud losses across the organization.  - Ensuring new initiatives are taken to improvise and make Loans origination systems more effective to catch frauds  - Ensuring new initiatives are taken to develop fraud rules in the Dedupe mechanism followed in the Loans origination systems to ensure second tier of Application Fraud detection  - Interact with IT, Risk and Business teams as necessary to develop the required output on the RCU front  - Regular Agency visit & performance appraisal of the Agency linked to individual performance.  Job Challenge :  - Excellent interpersonal skills and leadership qualities with an ability to carry the team along  - Ability to effectively interact with the senior leadership team across businesses and with the top management team  - Strike right balance between demands from business group and RCU deliverables.  - FPR for the agency performance.  Specialized Job Competencies :  - Should preferably have networking with Industry and Law enforcement agencies so as to share negative information and obtain help in case of Recoveries and Fraud cases  Desired Experience : About 8- 10 years experience in Bank / NBFC preferably in RCU function  Other Desired Attributes : Excellent networking, written/ oral communication and presentation skills  Location : Chennai  Number of Positions : 1

Chennai

Tata Capital - Regional Manager - RCU 

Tata Capital - Regional Manager - RCU  ,Job Description for Tata Capital - Regional Manager - RCU  in Tata Capital in  Chennai for (8-10) years of experience. Apply Now!

Job Description for Tata Capital - Regional Manager - RCU  in Tata Capital in  Chennai for (8-10) years of experience. Apply Now!