Senior Manager - Talent Acquisition at Tally Solutions Pvt Ltd
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Tally Solutions - Manager/Senior Manager - Content (12-18 yrs)
Job Title/Designation: Manager/Senior Manager - Content
Function/Group: Linguistics and Content - Product Management
Minimum Experience Required: 12+ years
Travel Required: No
Location: Bangalore
Key Areas of Responsibility
Delivery
- Manage the delivery of reference content for all products, across required languages
- Establish and constantly upgrade the processes, methodologies and tools to ensure the delivery of best-in-class output. Ensure knowledge transfer to all concerned individuals for timely adoption
- Liaison with various function heads within the organization to establish, and drive usage of common processes and methodologies
- Own the creation of periodic updates to give a transparent work overview to all concerned stakeholders
- Align with the Business Development team to arrive at the direction for multilingual conversion
- Establish and maintain relations with vendors and other stakeholders, especially for the delivery of content in multiple languages
- Define and maintain guidelines and standards required to create content in internationalised form to ensure easy localization
Management
- Define KRAs based on the overall departmental objective and match against quarterly milestones
- Work with Team Leads to ensure appropriate allocation of work to specific individuals, keeping in mind load-balancing, skill sets and growth aspirations
- Support and guide the team in delivery of day-to-day operations as well as during transitions on working with other functions
- Ensure up-skilling of team in all aspects of domain, product, market, customer and tools knowledge. Identify requisite training to help bridge gaps for leads and writers
- Conduct review meetings with project leads and check performance at individual level
Other Aspects
- Demonstrate a high degree of ownership about all things related to user assistance
- Ensure the quality of the output under all circumstances and release constraints
- Always be on the lookout for better ways of producing end user content
Minimum Qualifications
- Bachelor's degree in related domain or English is a must
- Master's degree in related domain or English is good to have
- Certification in the field of management is good to have
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