Role: To improve Employee engagement (PMS) & relations, to manage Climate & culture creation leading to superior E sat, drive Change management, Talent development/succession management, Partner with Business to develop a culture of openness and fairness, Provide strategic insights to business for business efficiencies  KRA:   1. Retention Management  2. Culture building  3. Fair and Objective Performance Management  4. Impact on Business efficiencies  5. E-sat enhancement  KPI:  1. Annual Attrition  2. Business feedback & floor health  3. Establishing new metrics  4. Cost savings & Lean initiatives  5. Final E-sat scores  Skill sets required:  1. Good understanding of the BPO/KPO business  2. Very Good Communication Skills  3. Proven experience in managing the Line HR set up for a BPO/call center  4. Proven experience of handling change management & Executive counseling  5. Strong domain exposure from a People engagement tools & techniques  Required Attributes:  1. Ability to communicate clearly (verbal / non-verbal)  2. Smart and Presentable  3. Should display Out of the Box thinking capability  4. Should have high levels of resilience- ability to push back   5. Have excellent peer/perception management skills  6. Should have sound mentoring philosophy & Mature head  Mandatory: Full time 2 year Management degree from a recognized university/institute. Part time management graduates need not apply. Minimum experience of 5 years post MBA is a pre requisite

Mumbai

Syntel - HR Business Partner - BPO/KPO/ITeS 

Syntel - HR Business Partner - BPO/KPO/ITeS  ,Job Description for Syntel - HR Business Partner - BPO/KPO/ITeS  in Syntel Inc. in  Mumbai for (5-8) years of experience. Apply Now!

Job Description for Syntel - HR Business Partner - BPO/KPO/ITeS  in Syntel Inc. in  Mumbai for (5-8) years of experience. Apply Now!