Business Associate- CX
- Liaising with cross functional teams to lead projects on Business Critical metrics
- Creating business dashboards for Business heads & CXOs
- Understanding business problems and liaising with analytics to structure and solve
- Designing and implementing the analytical projects for insights which drive the business goals and decisions (Ex: How to improve restaurant driven cancellations and edits, how to improve order acceptance, how to reduce food issues etc.,)
- Defining & Tracking metrics which help evaluate the health of business
- Bachelor's degree in Engineering from premier institutes preferred
- R, SAS, Qlikview, Google Analytics, Mix Panel (GOOD TO HAVE)
- Excel (MUST)
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