Essential:
- Strong sales and marketing background
- Thorough understanding of corporate and institutional client needs
- Significant client and service management background that demonstrates capabilities in establishing and managing multiple servicing teams to provide high quality delivery for globally distributed clients
- Client service oriented mindset; evidence of having driven a high-performing service culture focussed on meeting client expectations
- Detailed knowledge of Global Markets Corporate and Institutional Sales Business, with understanding of products clients, systems, and key processes
- Deep product knowledge, specifically around FX and Rates, combined with an intimate understanding of market developments
- Ability to create and implement strategic offshore plans
- Proven track record working at a senior management level in a client facing function within Global Markets
- Strong competencies in people & team development, performance management, and high quality execution
- Proven experience in managing people, processes, workflow, applications and techniques for a function
- Demonstrates ability to manage executives both internally and externally
- Ability to face off against the broader bank and manage a diverse set of stakeholders
- Excellent written and spoken English skills, combined with the ability to present to both senior and large audiences
- Strong communication, negotiation / influencing, presentation and stakeholder management skills, working successfully with senior leadership across multiple geographies to deliver against strategic priorities
- Considered a role model for behaviours, attitudes and initiative
Desirable:
- Strong understanding of Capital Markets in the wider context, covering cross asset instruments and processes.
- Understanding of varied product solutions required within the client base
- Understanding of product and market risks
- Sound understanding of risk management and mitigation techniques
- International work or academic experience
- Relevant experience in participating in or managing complex change initiatives / projects
- Work or academic experience in a major onshore hub / country
- Previous experience in leading process optimisation or automation initiatives
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