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09/02 Gurpreet Kalra
CEO at Bull's Eye Consulting Partners

Views:15330 Applications:297 Rec. Actions:Recruiter Actions:8

State Head - Telecom Retail Firm (8-11 yrs)

Mumbai/Bangalore/Pune Job Code: 420376

Job Description

Sales and Operations :

- Monitor the profit and loss of the stores in the Cluster and meet the targets set

- Monitor the Stores in the Cluster for operational irregularities and take care of the same when they arise

- Ensure that the team functions properly and day-to-day requirement of the stores are met

Overseeing marketing campaign :

- Overseeing implementation of marketing plans and campaigns for Stores in the Cluster

- Overseeing implementation of product launches

- Ensuring implementation of communication and promotional strategy across all Stores in the Cluster

- Ensuring smooth running of CRM/loyalty programs

Inventory Management :

- Availability of Top Selling Brands at all times

- Ensuring optimum inventory levels are maintained while avoiding over-stocking

- No. of days of Inventory in Store is to be maintained as per norms

- Stock Shrinkage not to exceed specified norms

- Ensure provision of merchandise with an ideal level of quality at each store

Customer service Delivery :

- Monitor quality of Customer Service demonstrated by Store Staff

- Tackle and resolve Customer escalations within specified timelines

People Management :

- Drive Development of capabilities and competencies

- Develop second line for future higher roles

- Facilitate achievement of team & individual goals through highly engaged employees

Competition Mapping :

- To conduct regular Competition studies and report the insights to management

Acquisitions & Roll Outs :

- Ensure Roll out of Stores in the Cluster as per the targeted no.

- Drive Shop in the Box as per the Business Plan

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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