Team Leader, Employee Banking  The purpose of the role is to  - Meet the business objectives initiated by the respective country Retail Clients business  - Customer focus need-based selling  - Deepen customer relationship and maximize penetration  Key Responsibilities :   Business Driver :   - Achieve team sales target and increase sales productivity  - Segment focus, customer focus needs-based selling  - Achieve preferred segment relationship penetration, multi-product selling or bundles around anchor product (assets, wealth etc). All relevant internal and external certification to be completed prior to referring / selling wealth products.  - Arrange / create sales activities  - Build and manage relationship with business partners / intermediaries / channels  - Fulfills corporate employees- banking needs including payroll and other retail products  - Drive the Employee Banking one bank agenda  Customer Experience :   - Ensure sales team has the right culture and attitude  - Operational quality - manage sales controllable error, rejection, approval rate, TAT etc.  - Engage Credit & Operations and other relevant stakeholders for smooth approval and customer on-boarding experience  - Manage customer experience  People Management :   - Lead and engage team of 5-7 Asst Mangers / Managers  - Proactive performance/scorecard management - motivation & retention of talent  - Train and Coach the team  - Upgrade people management skill constantly  Risk Assurance :   - Ensure CDD, MLP & TCF diligence  - Zero tolerance - Fraud, Mis-selling  - Discipline in HR and training related matters  - Adhere to all policies, guidelines and procedures, comply with local regulatory requirements, reflect best practices  - Adhere to operational risk controls and procedures in day to day sales management  - To ensure no adverse findings in internal / external audit, governance and compliance review  - To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager  Key Relationships :   Customers : Affluent /Mass Market and Corporate.  Business Targets : As mentioned in Job Objective  Authorities :   - Hiring & De-Hire sales staff as per bank norms with the active assistance of HR and Immediate Supervisor  - Manage & Monitor team performance  Knowledge/Skills/Experience :   - Must be a graduate. MBA's will be preferred.  - Sales experience of at-least 2-3 years of which 1 year must have been in managing a direct sales team will be preferred  - Should possess strong people management and leadership skills to manage approx 10-20 sales people.  - Experience in handling Deposit and Asset Products of a Bank would be an advantage but not a pre-requisite.  - Good knowledge of the selected market and customer segments would be an advantage.  - Strong communication and negotiation skills with the ability to influence outcomes.  - Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit.  - All relevant internal and external certification to be completed prior to referring / selling wealth products.

Bangalore

Standard Chartered Bank - Team Leader - Employee Banking 

Standard Chartered Bank - Team Leader - Employee Banking  ,Job Description for Standard Chartered Bank - Team Leader - Employee Banking  in Standard Chartered Bank in  Bangalore for (5-8) years of experience. Apply Now!

Job Description for Standard Chartered Bank - Team Leader - Employee Banking  in Standard Chartered Bank in  Bangalore for (5-8) years of experience. Apply Now!