Manages staff engaged in roles that directly support business operations. Leads the development and execution of internal business initiatives, strategies or programs to support organizational goals. Accomplishes results through leading, planning, and implementing methods, strategies, and business initiatives. Interacts with internal staff, subcontractors, and applicable departments.

Primary Responsibilities

Manages team comprised of functions (Human Resources, Administration, Finance and IT) that may include areas such as program management, enablement, business operations, resource management.

Provides leadership on direction of projects and initiatives that impact the operations.

Leads the implementation of strategic initiatives and programs for the functions that drive organizational effectiveness; contributes to organizational planning and strategy.

Drives improvement of operational systems, processes and policies in support of the organization's goals.

Increases the effectiveness, reliability and efficiency of business operations through coordination and communication between various functional groups.

Provides direct staff with clear understanding of responsibilities, accountabilities and growth plan by communicating and managing work assignments, training, and performance appraisals.

Defines and implements standards and best practices to foster collaboration and knowledge sharing across the organization.

Maintains organizational objectives and goals; organizes, prioritizes, and assigns projects in conjunction with regional and corporate goals.

Leverages internal knowledge of processes/procedures, methodologies and best practices to support business operations.

Identifies opportunities for streamlining operations and drives implementation of initiatives related to these opportunities.

Additional Responsibilities

Works directly with top management to synthesize organizational goals with professional knowledge and expertise to create novel and complex programs to facilitate achievement of goals.

Cohesive View of the role (at a Task Level)

Talent and Facility Management

Organization Policies/ Practices

Work Environment/ Facility Management

Vendor Management

(pertaining to HR, Admin, IT & Finance) and others as requested.

Budget and Fiscal Management

Develop annual plans for general operations

Secure appropriate budget approvals and develop short-range and long-range objectives and criteria for monitoring progress and measuring success in functions.

Oversight of the pension and superannuation trust

External Liaison

Build relationships and represent the organization in the local community

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