Should be BB Certified and additional certification in Quality Assurance like COPC, PCMM , ISO Lead Auditor etc Preferred.
He/She will be leading the quality assurance for cross locations under complex operations, Will be taking care of the QA Governence, Conducting various trainings on SEI -CMM Orientation, Spear Heading process / organization Improvement areas Etc,
BPO Experience is Mandatory
Shanthi Bhasi
Consultant
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