Posted By

Dipa Rani

Executive Search- Recruitment at Live Connections

Last Login: 21 April 2016

2833

JOB VIEWS

223

APPLICATIONS

26

RECRUITER ACTIONS

Posted in

BPO

Job Code

170868

Sr Manager - Operations

8 - 12 Years.Hyderabad
Posted 9 years ago
Posted 9 years ago

A leading ITeS sector in Hyderabad looking for Sr. Manager - Operations at Hyderabad.

Designation: Sr. Manager - Operations

Education: BTech/ MBA

Exp: 8 to 12 years

Location: Hyderabad

Skills: Operations, Change Management, Transitions, Strong people manager-someone who has lead a team of 60 - 80

Job Profile:

- Actively manages relationships with assigned Business leaders, Talent leaders counterparts

- Maintains active network across teams to ensure seamless execution of processes for the business

- Coaches the managers, assistant managers and Lead the large team of around 70+ professionals

- Oversees execution of processes across the team, ensuring standardization and operational efficiency targets are measured and achieved

- Ability to understand and analyze the data and provide the meaningful inferences to businesses

- Manages escalations by working with various stakeholders

- Able to guide team to generate pull reports and provide the appropriate details

- In addition, the professional will be required to excel in the following areas:

- Team management: managing the expectations of a high performing team at USI. Liaison with the US counterparts and help in meeting business expectations. Also work with the various business advisors and business leaders to accomplish business imperatives and take overall ownership of the deployment of the Employee Lifecycle Events process across all the US team as required

- Project management: Gear up the team for the planning and flawless execution of the various projects in line with identified timelines and co-ordinate with various stakeholders to achieve the same. Work with the US and India teams to project manage the entire process end to end and proactively work through various deliverables for successful implementation

- Process management: ensure flawless management of the various processes involved in US and India. Needs to think through in advance, involve the team in working through appropriate steps and take ownership of overall deliverables in accordance to timelines.

- Data management: Have a strong flair for working with data analytics and work with various stakeholders to put in place a streamlined process of analytics as required by business leadership across various regions. Manage business expectations and identify optimal and value added solutions which will help in streamlining existing processes.

- Person should be able to perform under high stress while managing huge volume round the year

Contact Details:
Dipa Rani
Live Connections
Executive Search Team
Mobile: 09638986710 (AMD)

Didn’t find the job appropriate? Report this Job

Posted By

Dipa Rani

Executive Search- Recruitment at Live Connections

Last Login: 21 April 2016

2833

JOB VIEWS

223

APPLICATIONS

26

RECRUITER ACTIONS

Posted in

BPO

Job Code

170868

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