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Founder at TalPro
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Sr Manager/DGM - HR - BPO (10-15 yrs)
Designation : DGM HR (India Business)
Company: Leading BPO
Experience: At least 10 + year of experience in Hiring from BPO, Telecom or Service Industry
Location: Bangalore / Chennai
Role and Responsibilities:
- Plan and formulate various short to medium term personnel strategies and policies to attract and retain the right caliber of employees
- Manpower planning; to advise and coordinate with other Dept. Heads their needs for sufficient staffing
- To lead the function in the location with a team of HR SPOCs.
- Act as Employee Champion for all employees in the location.
- Design and implement various HR programs, policies, processes within the location to drive the people agenda at a location level
- Responsible for ensuring seamless execution of HR processes- Performance management process, Progression and fulfillment processes, Employee Perception Survey etc.
- Drive Employee engagement initiatives, staff welfare activities and other events in the location.
- Anchor retention initiatives and meet attrition targets for the location.
- Represents the function in the Local councils/ Committees, Audits and Investigations - uphold the values in the location and ensure employee satisfaction.
- Anchor process improvement projects at pan India/ local level
- MIS/reporting as per the internal guidelines
Bhaskar Anand
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