Sr Manager - Business Excellence - Master Black Belt

Educational/Technical Qualifications:

- MBA from a leading business school(preferred)

- Master Black Belt Certified (mandatory)

- LEAN, Six Sigma, BPR(preferred)

- Project Management(preferred)

- ISO auditor(preferred)

Experience:

The ideal candidate will have experience in the following areas:

- Working with onshore / remote teams

- Multi-cultural stakeholder engagement

- Experience in large transformation / change management initiatives

- Demonstrated track record of benefit delivery

- Exposure to Insurance broking / employee benefits businesses

Role Requirements:

A key Services role which requires the role holder to

- Manage stakeholder relationships

- Identify opportunities for enhancements in the way we work, and build a business case for change

- Strengthen the delivery methodology

- Provide superior solution development through detailed analysis, identification of alternate delivery mechanisms and recommendation of preferred approaches

- Ensure benefit delivery as per financial and non-financial targets in individual and managed projects through effective implementation and change management

- Lead, motivate, counsel, develop and coach operational managers, business stakeholders, other project resources

- Conduct MBB Training and mentor teams

- Ensure compliance with the needs of the project office

Skills:

- Strong Project Management / Change Management skills

- Process analysis, documentation and enhancement using methodologies like LEAN, Six Sigma, BPR

- Business requirement analysis and definition

- Resource planning

- Stakeholder and Communication Management

Generic Skills:

- Excellent communication skills

- Problem solving orientation

- Strong people and relationship management skills

Candidate should be willing to travel internationally multiple times a year for up to 3-4 weeks at a time

The roles will have a strong component of individual delivery