Sr Architect - HP Tools

General Summary

- To deliver cloud services, tools play a critical role. This includes tools for IT Service Management, Monitoring of infrastructure & applications, Reporting etc. While we have defined set of tools for various areas, devising a case-specific tools solution that enables the integrated Wipro delivery, helps adopt best-in-class processes based on ITIL & also meets the customer’s objectives of attaining high level of HP-BSM maturity is an important part of the Wipro solution in the presales cycle. The HP-BSM Solution specialist is responsible for building differentiated & winnable solutions in this area.

- This role provides enormous exposure to customer needs, latest HP-BSM technology trends, a truly global experience & provides a significant appreciation of the infrastructure & application outsourcing domain.

Principle duties and responsibilities

- The responsibilities of HP-BSM Solution specialist include but not restricted to:

- Architect tools solutions as part of an opportunity pursuit

- Work closely with the Infra solution architect & various domain experts to capture requirements from a tools / process perspective

- Interact with customers during the cycle to understand their current tools landscape, challenges, specific requirements / constraints

- Estimating the implementation efforts, creating high level WBS

- Coordinating with the product vendors to confirm solution

- Participate in the due diligence / assessment exercises / workshops with the customers & get solution buy-in

- Build PoC / demos for customers as per the proposed solution & handle the demos

Knowledge, Skills and Abilities

- 12 + years of experience in Infrastructure services

- ~5 years of experience in the tools domain, with at least 2 years’ experience in solution around enterprise service assurance & automation

- IT experience including solution design and implementation of HP-CSA3.0 using HP Service Manager, Cloud SRC, HPOO(Operations Orchestration),HP Server Automation and Sitescope

- Technical and Functional expertise on uCMDB and Asset management

- Scripting in at least two of the following languages: Python, Perl, Ruby, PHP, TCL, Bash

- Knowledge of Integrations with other tools like BSM OM NNM SiteScope SCOM

- Knowledge on Storage Essentials and SAN concepts will be add on advantage projects integrating with HPSA, and other HP tools

- Experience on LDAP, Email, AIE, Web Services, with HPSM.

- Good Knowledge on ITIL framework and ITIL foundation certified (preferred)

- HPSA Agent Deployment experience on Windows and Linux

- Experience installing and Configuring HPSA Gateways

- Experience integrating HPSA with Active Directory

- Experience configuring application permissions

- Linux patch deployment experience

- Designing and integrating software systems running on multiple platform types into overall architecture

- Flair for customer interaction and fluency in communications (oral & written) is of utmost importance

- Good interpersonal skills, with ability to collaborate in a diverse team

Please contact freeda.mary@abcconsultants.in