Senior Consultant at HR Central
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Sr Account Manager/Group Head - Client Servicing - Digital Ad Agency (6-10 yrs)
We have immediate(High Priority) requirment for Digital Ad agency-Worli.
Our Client is (Digital L&K Saatchi & Saatchi)They serve some of the largest clients in Automobiles/Telecom / Life Style/IT/ Real Estate/ FMCG and Financial domain.
Recently declared as one of the largest independent ad agencies in the country, amongst the top 5 digital agencies in India & amongst the top 10 ad agencies in the nation.
They are full service domain specialists who provide tailor-made, interactive solutions for their brand partners. These solutions are built around the inimitable online consumer, and on the cornerstones of measurability, interactivity, smart technology and immersion.
They offer an end-to-end suite of services, ranging from strategic planning and experience design at one end, to media deployment and campaign analytics at the other. They can custom-build your digital asset, whether it is a content portal, eCommerce website, social community creation, rich internet application, desktop application or mobile environment development
Position:Sr.Account Manager/Group Head-Client Servicing-Digital.
Experience: Someone who has a hardcore digital experience of 5 years and has a 2 years mainline experience.
Job Description:
Main Task & Responsibilities:
- Manage the daily operations of existing as well as newly signed up accounts.
- Define and initiate projects, manage cost, schedule, and performance of projects, while working to ensure the ultimate success and acceptance of the Digital Strategy for the brand.
- Managing client Google analytics for measuring incremental impact in unique visitors, page,views, funnel analysis
- Successfully increasing client website visibility & traffic through Organic searches & SMO activities.
- Maintain day-to-day contact with Sales team for SEM, SEO, SMO & Media Buying Campaign.
- Exceeding client expectation with high service & delivery quality.
- Breaking down “client briefs” for the team.
- Briefing the requirements and guidelines into clear actionable and discussing possible solutions with content, creative & technical teams.
- Work closely with Brand Managers to plan and implement all online marketing campaigns including digital campaign collaterals.
- Track, analyze and summarize campaign results and progress.
- Monitoring resource productivity periodically to ensure high team efficiency and better turnaround times for project completion.
- Knowledge sharing with the internal team on the various innovations. Campaigns that are being done across the industry.
- Team grooming and process implementation to ensure productivity and efficiency in the team is maintained.
- Resource allocation, billing, Invoicing management, vendor coordination and tie ups to fulfill requirements that arise on the brands.
- Responsible for understanding client goals and agency deliverables.
- To generate business from fresh clients through research and clientele. Create, maintain and enhance relationships with all clients.
- New Business Acquisition, instrumental in “Client Pitch & Acquisition” for high potential clients and continuously exploring new sales and marketing channels.
- Competitor Benchmarking, researching and Strategic inputs for monthly reviews on brands, thus contribute ideas to grow the clients’ business.
- Monitoring the accounts throughout the life cycle for campaign performance, new business opportunities, Client retention and nurturing.
- Initiate “Client Dashboards” for automating real time campaign performance metrics as a Value add for clients.
- To service accounts after sales and maintain relation with existing clients and generate business through renewals. Responsible for contributing ideas to grow the clients business.
Other/ Special Requirements:
- Creative thinking, analytical & problem solving
- Strong interpersonal and Communication Skills
- Ability to collaborate effectively at all levels and functions
- Strong client-servicing orientation
- Ability to manage projects to successful completion, multi-task, and work within tight deadlines
- Sound business acumen; strategic skills
- Strong negotiation skills
- Demonstrated prowess in all MS Office programs
Interested candidates may forward updated resume with following details ASAP:
Total Exp:
Relevant Exp in Digital:
CCTC:
ECTC:
NP:
Reason for Change:
Suma
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