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27/07 Shilpa Arya
Assistant Manager at ANRI Solutions HR Services Pvt. Ltd.

Views:6262 Applications:233 Rec. Actions:Recruiter Actions:83

Specialist/AM/Manager/Sr Manager - Shared Service Consulting/Transformation - BPO (2-10 yrs)

Delhi/NCR/Mumbai/Bangalore Job Code: 241257

We are hiring for Shared Service Consulting + Transformation Vertical

Location: Bangalore/Mumbai/Delhi-NCR

Role: Shared Service Consulting + Operations Transformation

Positions: Specialist, Associate Manager, Manager, Senior Manager

LEVEL 6 / Sr. Manager (12-15 Years of Work Experience)

Consulting background with experience of leading atleast one SSC project OR Soln Arch/Mob BPO in the Shared Services background with a T1 B school background

LEVEL 7 - Manager (8-12 of Work Experience)

Consulting background with experience of being in the project team of atleast one SSC project AND should have project lead experience OR Soln Arch/Mob BPO in the Shared Services background with a T1 B school background

LEVEL 8 - Associate Manager (2 - 6 of Work Experience)

Consulting background with experience of being in the project team of atleast one SSC project OR SA/Mob BPO background with a T1 B school background

Level 9 - Specialist (2 - 6 of Work Experience)

Consulting background with experience of being in the project team of atleast one SSC project OR SA/Mob BPO background with a T1 B school background

Transformation: Consulting background with deep domain expertise in one functional area (F&A, HR, SCM etc) OR BPO/SS SA, Delivery, Mob, OADM background with deep domain expertise in one functional area (F&A, HR, SCM etc)

Roles and Responsibilities:

- Support development of proposals, RFIs, and client presentations for shared services

- Manage business diagnostics and planning activities, including scoping for shared services

- Manage documentation of As-Is Process in shared service scope areas, As-Is assessment and gap analysis

- Manage designing of To-Be processes and roles leveraging leading practices for multi-function shared services

- Manage designing of reporting requirements for operational reports, service level requirements and process KPIs

- Play the role of engagement manage in various Operations Transformation Services engagements

- Nature of engagements would consist of SSC Feasibility Studies, SSC Design, SSC Transition, etc.

- Remain current on developments in the economy - specifically in areas of finance

- Possess good understanding of business processes in a corporate environment

- Regular interaction with senior client personnel for delivering engagements

- Work in a dynamic business environment and willing to adapt to different industries on a continuous basis

- Drive stringent quality of engagement delivery through thorough and meticulous planning and execution of the tasks assigned

- Manage team of consultants to ensure that deliverables are met with quality and in a timely fashion

- Plan out work for oneself and reporting team members where relevant

- Monitor engagement progress against the engagement plan

- Prepare the required deliverables in the format agreed with Client and Accenture Leadership

- Support in managing Process Transition, Knowledge Transfers & Process Reengineering

- Manage the shared services operating model design and implementation including governance and service management

- Lead business case analysis for a shared services programs

- Prepare the client for deployment

- Develop real world solutions to resolve client business needs

- Develop new methodologies and assets to support Transformation projects

- 40-80% global travel is required

Experience:

- Work experience preferably candidates from BPO, Consulting firms or Companies involved in setting up of Captive Shared Services

- Led at least 1 project in one or more phases (Assessment, Planning, Design, Development, Operational Support) of Implementation of Finance and Accounting Shared Service Centers or BPO in one of the core finance processes

- Functional experience in SSC across all or any of the phases i.e. Feasibility Studies, Build, Transition,

- Experience working with a Management Consulting firm is preferred.

- Experience with either one or more of the following ERP financials applications from a Business Analysis & Functional Design perspective is preferred: PeopleSoft, Oracle or SAP

- Excellent communication and interpersonal skills

Meenu
8802548266
ANRI Solutions

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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