Managing Partner at InnoQuest Consulting
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Deputy Director/Director - Solution Architect/Solution Designer/Transitions - Healthcare BPO (12-19 yrs)
The role is with a large Healthcare BPO with 6000+ employees.
Mandatory : Experience in Healthcare BPO
Presales & Solution design :
- Work with key stakeholders include sales, operations, transition, and talent acquisitions to define the solution, transition and ramp-up plans.
- Design proactive proposals for select customers (customized offerings)
- Supporting the preparation of RFI / RFP responses/Business Proposals & Financial Projections for clients.
- Complete ownership of RFI/RFP activities & providing thought leadership around best practices.
- Working with Transition & Operational teams to communicate Client expectations for service delivery post deal closure.
- Create a targeted GTM plan for these services to key accounts & guide the sales team
- Create & manage collaterals, case studies, solution pitches, and brochure pack
- Train BPO sales team & Impact Sales team in these services
- Manage transition of new projects with delivery
- Responsible for the identifying & developing New Business Partners
Key Skills :
- 12+ years of experience of which majorly in the BPO Industry in Solution designing/ Architecting and/ or Transitions. Healthcare experience is mandatory.
- Should have excellent Writing and Presentation skills
- Strong business modelling and pricing skills
- Strong research and networking skills
Preferred - Strong knowledge of revenue cycle management processes including end to end process understanding
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