I joined Shell as a lateral hire when the Retail business was setting up here. It was an amazing exposure to work in a start-up environment nicely nestled in a 100-year-old company. Business school surely equipped me with the knowledge I needed, but it was Shell that entrusted me to learn new skills and broaden my horizons. If you are ready for a challenge, Shell will provide you with the platform to succeed.

Debanjali Sengupta
(National Sales Manager, Sales & Operations, India)

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Job Description: Team Manager - MDT

The role is designed for supporting and leading the delivery of activities carried out by the Manage Direct Tax team. It involves both people management and individual contributor responsibilities as a reviewer & preparation of tax returns of certain material legal entities. It also provides a very good exposure towards stakeholder management as well as Direct tax compliance and Group reporting.

More specifically, the accountabilities include the following -

Position Responsibilities:

Business/process responsibilities and metrics :

Deliver on time and accurate tax reports, returns and payments for migrated activity and tax provision for all businesses in various tax jurisdictions [Countries] and adherence to the managerial metrics of the process;

Understand and operate various tax provisioning/compliance tools;

Understand Group Accounting and Reporting changes and enable incorporation of such changes and in the process as may be relevant;

Co-ordinate/support for tax audits as well as support for resolving all audit queries;

Provide steer and oversight for updation and maintenance of Key tax assumptions and Work Instructions & Training framework to reduce time to delivery to optimal levels (typically 3 months);

Lead and manage and transition additional/new scope migrations of MDT activities.

Team management, engagement planning and resourcing:

Support continuous professional development and good practices in MDT;

Proactively engage with Business and Country tax teams to enable business knowledge sharing with the MDT team and help embed into processes as relevant;

Keeps abreast of Business developments and Business performance drivers;

Support in ensuring clear roles and responsibilities and compliance with segregation of duties/authorities across team;

Planning of staffing vis-- vis work assignments/projects/cross team projects etc in an optimal manner and evaluate resourcing requirements on an ongoing basis.

CI responsibilities:

Continuous focus on improvement opportunities (ESSA) in process & content, identify & actions opportunities to reduce complexity, promote best practices, provide focus on financial issues & achieve operational excellence;

Pursue identification & implementation of CI project pipeline and aid in achieving the process targets.

People and stakeholder management:

Ensure correct and timely escalations of process exceptions or tolerance/variances and their resolution;

Proactively engage and maintain strong stakeholder and business connectivity;

Manage small teams operationally/functionally.

Skills and Knowledge:

Direct Taxation

- Has a demonstrative understanding of corporate income/property/employment tax (as appropriate) solutions.

- Understands the relevant rules around compliance, including filing and reporting requirements.

- Has working knowledge of financial and tax accounting principles, including the latest Group and International standards and GAAP

Process and Data Management:

- Enthusiastic and proactive at engaging with colleagues on the power of metrics based disciplined operations, Continuous Improvement and Data Quality Assurance to drive Operational Excellence across E2E processes.

- Understands basics of Process and Data thinking and Continuous Improvement techniques and is able to advise colleagues on those.

- Manages day to day operations of a sub-process covering one or more location, system and/or organization (including staffing, competence and performance management).

- Knows and uses the design and Standard Operating Procedures of the process they operate.

- Understands how their work and actions drive the E2E process and data performance.

- Leads effectively Process Performance reviews or Visual Management sessions for own area of responsibility.

- Proactively shares experiences (successful or not) to create an environment where Operational Excellence is valued and rewarded.

Governance and Assurance

- Understands in broad terms the governance (organization, roles, relationships, processes, standards) of own business area.

- Has a working knowledge of the main requirements of the Shell Control Framework and can advise on Shell- s incident reporting requirements.

- Defines and maintains manual of authorities for specific business area/legal entities.

- Manages specific assurance activities in support of management- s self-assessment, understands the relationships to the business objectives and associated risks.

Business Performance Management

- Understand that value creation (cash focus) within certain (risk) boundary conditions is the purpose of performance management.

- Articulate the rationale of current strategies based on the external and competitive environment. Knows the Group Scenarios and the role they play in development of strategy.

- Understand the purpose and key elements of the various planning processes (strategic, target setting and budgeting) at a country, business unit or Function level, and understands the relevant interfaces with the Group, other Businesses and Functions.

- Understand the process, organisation and systems that deliver Management Information. Uses MI to analyse business results, identifies internal and external performance factors, as well as potential improvement opportunities.

- Aware of the key value drivers that drive performance improvement, including sales, working capital management (stocks, receivables and payables), cost, operational availability, and can describe the associated risks.

- Understand the key concepts of portfolio management, including organic and inorganic investments and divestments

Business Partnering

- Keen understanding of key business drivers, current business priorities and critical issues of the Shell Business(es)/Function(s) with which they are involved.

- Articulates the value-add of Finance to the Business/Function.

- Practises effective advocacy and inquiry, uncovering implicit issues/needs.

- Delivers on promises.

- Knowledge of various influencing styles and impact of self in interpersonal relationships.

- Has understanding of critical relationships within business and function and whom to engage in various situations.

Position Requirements:

- Recognized professional qualification and a member of a recognized accounting body with >5 years broad professional experience. Work experience of migrated tax / finance activity in multinational companies or professional firms would be preferable [or] CA (Inter), Bachelors / Masters in Finance degree with >8 years broad professional experience out of which minimum 6 years of experience in migrated tax / finance activity in multinational companies or professional firms.

- Working knowledge of various ERP systems and excellent MS Office skills.

- Good understanding of Control Frameworks, controls in a tax environment and tax accounting under GAAP and/or IFRS.

- Effective influencing skills and communicator of complex tax compliance issues; both written and oral.

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