Department: Retail Liabilities-Priority Banking  Location: Mumbai  Reporting Relationships: Senior Service Manager/National Service Manager-Priority Banking  Position Grade	: Senior Manager/Chief Manager  Job Role:  - Effectively managing & mentoring/training the team of Service Delivery Officers in Mumbai region  - Driving team for cross sell target.  - Sound in customer service, business policies, processes, operations & compliance norms.  - Managing client escalations/grievances related to general product and/or service   - Initiating client contact & better connect as needed to support RMs.  - Conduct audits for the team and provide control mechanisms.  - Ensure adequate inputs given for recommendations of changes in processes and controls.  Job Requirements:  - Customer service orientation  - People Management skills  - Ability to guide and monitor his/her reportees  - MBA with 5 yrs+ of Work Experience   - Experience in branch banking  Interested candidates please send updated profiles and mention CTC, Exp ctc and Notice Period

Mumbai

Service Manager - Retail Banking 

Service Manager - Retail Banking  ,Job Description for Service Manager - Retail Banking  in PeopleKonnect in  Mumbai for (4-6) years of experience. Apply Now!

Job Description for Service Manager - Retail Banking  in PeopleKonnect in  Mumbai for (4-6) years of experience. Apply Now!