Service Manager - CE Division - Automobile/D2H/Telecom

Service Manager - CE Division (10-18 yrs)

Job Location : Mumbai

Job Role :

- Managing the entire franchisee /Service partner Network

- Ensuring Customer complaints are closed within Time period.

- All repair material to be available at the outlet, also the technician trained as per the requirement.

- Customer satisfaction processes properly followed like timely allocation and rating.

- Controlling the repeat complaints by proper quality checks.

- Dealer and Distributor Management of the area.

- Training of Field and Backend Staff.

Preferred Candidates :

- BE/Technical Diploma in any stream/ PGDM/MBA

- 10 years +

- Candidates only from CE, Automobile, D2H and Telecom