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AGM - Human Resource at Serco
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Serco - Manager - Training (10-12 yrs)
10+ years of Process Training. Preferably from Travel background
- Lead trainer and responsible for all the process training realted requirements
- Maintaining and delivering process updates
- Internal, external client and operational management
- Floor support and Login to meet operational SLAs and KPIs
- Responsible for batch performance from process training to end of OJT
- Attending calibrations within the process and with quality team
- Maintaining internal trackers, MIS and records
- Content management - Process Specific training content creation and enhancement
- Responsible for handling a team of line trainers
- Team management
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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