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Assistant Manager at Intelenet Global Services
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Intelenet - Manager - Learning & Development (8-12 yrs)
Functional/Operational :
To facilitate and manage (end to end) all training initiatives up to Manager grade.
- To draw up the training calendar
- Ensure quorum in all sessions. Fill nominations through HODs whenever target audience falls short
- Develop behavioral training modules to suit target audience
- Develop plan of action and trainer notes for every module
- Facilitate class-room training
- Provide feedback and coaching to trainees / reportees
- Formulate assessment tools in line with competencies to be assessed & conduct assessments.
- Prepare training reports including training feedback consolidation and class observations
- Follow up with participants post training to ensure training effectiveness
- Prepare visibility material and ensure updation on an on-going basis
Team Related :
- Provide direction and guidance to team members
- Be a role-model for the team member
- Coach and mentor team member
- Encourage and facilitate development of team member
Client Specific / Oriented :
- Provide direction to team members
- Coach and mentor team members
- Facilitate their development
- Observe sessions & provide feedback
- Post graduation in Human Resources / Psychology / Social Work is desirable
- 4 to 5 years in training, particularly having delivered class room training manage the training process.
- IT / ITes / BPO / Educational Services
- Good facilitation skills, previous experience of delivering classroom training
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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