Partner - Leadership Hiring at Saaki Argus & Averil Consulting
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Senior Project Manager - End User Computing - Financial Services (14-18 yrs)
Senior Project Manager - End User Computing
Our client is one of the world's largest providers of financial services, a leading provider of investment management, brokerage, retirement planning etc.
Looking for a Senior Project Manager for leading End User Computing Services for all its operations in India.
The role will be responsible for :
- Leading the regional support teams to manage the end user operations which includes PC, HVD, Mobile, software, printing, VC, IT asset management, data and voice support etc.
- Defining over all approach for end user support and building strong relationships with business partners including senior level stake holders.
- Monitor service level targets for incidents and service requests related to end user support and define service improvement plans as needed.
- Provide support to users in case of issues and service requests, through the regional support teams.
Candidate Description :
- Technically strong in all areas of end user computing as well as supporting technologies.
- Demonstrated experience in managing level 2 and 3 teams that support end users.
- Background in multimedia and video conferencing support.
- Experience in building high performance teams.
- Experience in driving change and encouraging innovation.
- Experience in product development, and/or project management.
- Bachelor's degree in Computer Science or any other discipline.
- 14+ years of overall experience with at least 5 years in managerial roles.
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