Risk Management would expand to handle Banking Operations housed in Mumbai & Bangalore. Risk Manager will be responsible to work with operations management to understand business process, identify risks, implement controls and ensure continued efficacy of process controls. Key performance indicator for this role would be minimal operational errors (& near misses), excellent audit ratings and no regulatory/compliance issues.

He/she should also work closely with the Global Risk Management teams to ensure standardization of frameworks across sites.

Specific functions include:

Operational Risk:

- Review workflows to minimise risks associated with the product & improve overall control environment. Sample checks of work against set procedures and SPOT checks form part of profile.

- Development, maintenance and ongoing enhancement of process controls incl. initiation of projects, where required

- Implementation of controls to mitigate process risks in case of Operational Errors / Near Misses/Exceptions

- Strong Stakeholder Engagement to ensure identification of issues, quick completion of action plans via scheduled platforms as well as opportunities to deliver back via training/awareness sessions

- Rollout regular training programs - esp. regards aspects like Controls Along the Transaction Lifecycle, Risk Reporting, SOX, Audit etc or specific/need based ones incl. policies & procedures

- Review key risk indicator framework; Scorecards, Dashboards to ensure appropriateness of Metrics / KPIs and facilitate business reviews

- Be able to do Data Analysis and build a strong and robust MIS platform and program & drive productivity initiatives to improve controls

- Monitor compliance of policies and procedures relative to risk exposure

- End to end reviews of transitioning processes, discuss/escalate issues, develop robust culture of tracking & reporting metrics after go-live

- Ensure excellent internal audit ratings; co-ordinate all internal & external audits

- Ensure compliance to required procedures & governance practices

- Responsible for certain Management Reports

Information Risk :

- Identification of potential Information Security issues & Information Risks;

- Implementation of risk management practices to mitigate and process/framework for regular monitoring;

- Monitor compliance to policies and procedures;

- Enhance floor and management awareness on security concerns and expectations

Infrastructure & Business Resiliency (or BCM):

- Work closely with Global Resiliency Risk Managers (RRMs), Business Heads and GTI teams to effectively build resiliency

- Take lead in developing / Improving Business Resiliency Strategy. Review and advise business recovery/disaster recovery plans

- Facilitate technology implementations & infrastructure requirements for disaster recovery capability

- Co-ordinate designing of test specifications for Recovery Tests. Administer/monitor capability for Recovery; Co-ordinate recovery tests & Monitor closure of test gaps

- Effectively support the Operations Management during Crisis or Emergency & Lead in Crisis Management Planning & Execution Initiatives V.

Job Requirements

Competencies:

- Leadership - Leads by example and is an effective role model (e.g. takes the lead and actions reflect an appropriate level of independence; demonstrates the ability to initiate and effect change and continuous improvement, contributes significantly to the on-going development of people.) - Communication - Is organized, clear and

Actively engages in discussions offering expertise, opinions and advice.

- People management : Manages his human resources with active engagement and develops key talent. Leads by example.

- Teamwork - Creates and/or contributes to an environment of collaboration and mutual responsibility (e.g. effectively influences others to gain cooperation and address issues; initiates and is responsive to requests from other products, regions, etc.)

- Should be creative and innovative; challenges status quo; generates strategic advice/product/client solutions

- Have a track record of formulating innovative ideas and gaining buy-in from senior management in addition to a track record of execution/delivery/process improvement/leadership in a challenging environment

- Ability to understand and interpret impact of policy and procedural changes, as well as ability to identify and convey potential problem areas

- Flexibility i.e. Ability to work independently or manage teams where necessary

- Strong analytical / problem solving skills

Education/Professional Qualifications & Skillsets:

- CA/CWA/CISA/MBA with 9-10years / Graduate or Post-Graduate with 12-15 years experience in operations

- Strong business knowledge i.e. Investment Banking, Retail & Commercial business including product, process and system knowledge

- It would be an added advantage to have below:

Prior experience in IRM and / or BCM role o Training or Certifications in Business Continuity Planning (CBCP or MBCI)

- Good computer skills - MS Office, MS Excel, MS PowerPoint, MS Project etc

- Ability to drive results through a - hands-on- approach

- Ability to manage a team of high achievers with diverse experience and skill sets. Successful in team environments with matrix reporting structures

- Skilled in identifying talent, recruiting, coaching, mentoring, and developing team members

- Excellent verbal and written communication skills, and adept at communicating with all levels of the business and technical parts of the organization

- Skilled in MS office applications including Outlook, PowerPoint, Excel, Word, and Project

- Can operate effectively in a dynamic environment with tight deadlines, and can prioritize one's own work to achieve them

- Flexibility to work global hours and willing to travel globally

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