Senior Manager - Process Excellence - BFS/Capital Market Domain - BPO

Candidate Specification:

Should be a certified Lean, Six Sigma, Black Belt or Green belt professional and Only From BPO / KPO / Capital market/BFS

Should have done process excellence on a global Platform

Job Description

Participating and Leading organization wide improvement initiatives directed towards capability enhancement of associates

Coordinating with Delivery Managers, Customer Leads, Project Managers and other stakeholders and identifying the process improvement opportunities.

Creation, review and updating of training materials intended for capability enhancement of associates.

Organizing Lean and Six Sigma based training programs involving multiple stakeholders.

Ensuring selection of process improvement projects

Training Six Sigma Green Belts, Black belts, Lean trainees ensuring their capability enhancement.

Helping and mentoring Lean and Six Sigma trainees in closing their projects and ensuring organizational benefit.

Coordinating with different stakeholders and ensuring logistics for different capability enhancement programs.

Consulting/ helping client organization in strategy development for process excellence, execution of projects and capability build up exercise.

Program management of high impact organization wide program for the organization and for clients.