Senior Manager/Manager - Transition - BFSI/BPO/KPO

Sr.Manager / Manager - Transitions

Location: Pune

Sr.Manager / Manager - Transitions

- This role requires a ready & Valid Passport or VISA ready for the US.

- Prospective applicants are urged to ensure their fitment to the role before applying.

Role Overview :

- Support development of change management plans and efforts for countries from where work is being transitioned.

- Track and report on milestones for transitions (including budgets) and on consequences of the transition against original business case

- Effectively support the organization Transition Leaders in overall management of all transition work, developing appropriate reports for communicating to various stakeholders.

- As needed, work closely with Global and organization resources, as well as Services more generally, to meet global objectives and policies

- Have responsibility for the program management of selected transitions -- or segments thereof -- from the point, the work is identified to the point it is handed over to the Operating team in the organization.

- Support new centre build outs and other selected programs from the Organization's perspective, where work is being transitioned to organization.

- Have a contributory role in designing and updating transition methodology and supporting tools, including determining the appropriate program structure for each transition.

- Consider, escalate and resolve issues which arise as part of planning and executing transitions including, but not limited to, IT matters, training and skills transfer, cost of transition, local country change management issues, risk management, etc.

Candidate Profile Required :

- 5 -10 years of leading large, diverse programs/projects, with global impacts

- 3 years on experience in managing projects / processes in US Banking or Mortgage Domain

- Candidate should hold an Advanced degree, such as an MBA

- He/she should have a global perspective, prior experience in leading virtual teams for large multiyear, multi country deployment programs, an ability to work within a matrix management structure, and be prepared to travel as needed.

- Self-starter with a strong sense of initiative

- Strong project and program management skills

- Strong proven client management skills, with the ability to facilitate and influence

- Proven report writing, verbal and written communication and presentation skills

- Financially savvy with excellent analytical and problem solving skills

- Able to manage ambiguity and operate in a self-directed manner

- Strong interpersonal skills including evidence of strong team working skills

- Proven ability to manage several tasks concurrently

- Strong understanding of the firm's financial and HR systems, and an ability to work with internal functional teams (IT, finance, HR, facilities, etc.)

- Expertise in MS Project