Senior Manager - SABA

Job Description :

- The HR Solutions Architect develops process solutions linking technology, data and applications that are aligned to design principles. During solution implementation, he/she is expected to maintain governance overview of changes to ensure that these are aligned to agreed solution.

- Provides consultation and handholds Specialists, Operations and others within HR on changes to ensure process solutions are aligned to Group standards, optimally utilizing HR infrastructure and are timely with minimum disruption to the production environment.

Key Roles and Responsibilities :

- Must have rich experience in managing LMS Projects

- Hands on good experience in handling SABA application

- Hands on experience in Delivery Management, Program Management, Project management and People Management

- Minimum work experience into SABA LMS,5 - 8 Years

- Working knowledge or experience in customization of the Saba LMS. Alternately worked in SABA / any standard LMS implementation

- Must have production support experience and basic process knowledge of ITIL v3

- Uses considerable judgment to determine solution and seeks guidance on complex problems.

- The SABA person is responsible for implementing learning solutions that improve and achieve business goals consistent with the strategic intent.

- Provide online Learning Management System (LMS) support and its business units by building e-learning modules, testing, reporting and administration of our LMS for new and existing employees.

- Administrate the Learning Management System (LMS) including adding and training new users, periodic assessments, reporting, recommendations, customizations, modifications and documentation as needed.

- Coordinate administrative tasks of LMS and all it's various business units. Cross functional opportunities to work with other business partners.

- Ensure end-to-end testing and quality of all new functionalities, coordinating with the Super-User group to ensure no disruption to the users. Initiate, recommend and development the delivery of e-learning solutions.

- Understand needs of various business units; for LMS related needs, be able to recommend solutions for these clients. (i.e. social learning, e-learning, reporting, verification/certification)

- Network with other LMS team to leverage capabilities and offerings.

- Develop multimedia visual aids, animation of power points and co-host virtual learning classrooms to transfer learning.

- Provide assistance to VP of Training & Development as needed.

Required expertise :

- Good understanding of HR processes and products with appetite for process details

- Knowledge of HR operations and inter linkages, dependencies to manage change

- High level understanding on systems to support solution delivery

- LMS Process modeling tools & techniques

- Change Management Methodology

- Team and People Management

- Ensuring constructive, collaborative and collegial working relationships within the team and with other functional groups.

- Managing the junior architects / testers and assigning their roles and responsibilities across projects/ releases

Process and Compliance :

- Good understanding and ability to apply HR processes laid down within HR business, and/or standards as defined by project and SCB.

- Contribute in identifying and managing solutions/ improvement initiatives to maximize efficiency.

- Complying with the quality management practices and policies (defined by solutions team).

- Customer and Service Focus

- Highly responsive to customer and project needs, as well as managing customer expectations.

- Establish a close working rapport with the stream leads to understand underlying issues and risks in the change/ project.

- Ability to reverse engineer requirements and develop models as required supporting HR process automation.

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