Senior Manager - Distribution Operations - Insurance

Job Responsibilities :

Setting a distribution operations division for all channels :

- Set-up a division that will plan, direct and coordinate all initiatives for distribution channels - Agency, Bancassurance & Broker partners, Direct Sales and Tele Sales

Business planning :

- Take lead in business planning and liaise with key stakeholders - Channel Heads, Finance, HR, Strategy Office

Management information and Reporting :

- Ownership of MIS automation through the Business Intelligence system

- Deliver meaningful reports to stakeholders, while optimizing the total number of reports and specific to channel requirements

- Publish Dashboards with analysis and insights

- Share reports related to key P&L items

- Regular interventions with sales leadership for review and ideation

- Setting a performance governance rhythm with relevant stakeholders

Incentive and R&R :

- Design incentive and R&R for all distribution channels : Design - Approval - Launch - Manage

- Calculation and circulation of results with target audience

Transaction level ownership :

- Partner support on queries

- Monitoring issuance of business

- Discrepancy management.

Internal : Distribution Channels, Transformation Office

External : Agents, Distribution partners, Event Management Partners

Education : Post Graduate/MBA

Experience : 12+ years of relevant work experience, preferably in the BFSI space

Training : Relevant certifications in the field of management information, business operations