Senior Manager/DGM - Enterprise Sales - Telecom

Tech Park Team-Sr Manager/DGM :Enterprise Sales

Business Unit :

Role Definition :

- Responsible for delivering all aspects of Jio's offering for State Corporate Parks, which includes Sales, Presales and Strategizing to ensure the achievement of the sales targets and revenues as per the business plan in consultation with the Head of Sales, of various states & NHQ.

- This includes responsibility for: preparing account penetration strategy, closing sales, preparing and presenting offers to customers, embedding the product, management of the team, sales performance, customer relationship management, customer reporting, management reporting and Influencing Product Customization fulfilment.

Key Responsibilities :

- Developing Channel & responsible for refining and evolving our Channel Sales strategy, ensuring Channel delivers sales that exceed goals set to ensure growth of 4G Wireless Business.

- Closing sales and closely supporting the sales teams in achieving their sales targets

- Preparation, submission, presentation and negotiation of proposals with customers & Channel teams

- Direct, monitor and lead the development of enterprise business sales strategies, business plan, projects and budget in line with corporate strategy

- Accountable for the delivery of the Enterprise revenue targets (number of accounts acquired, data volume, number of dedicated enterprise connections sold, ongoing data service revenues)

- Management of the Enterprise P&L up to EBITDA level (revenues, costs of sales, gross margin, OPEX, EBITDA)

- Management of customer support to ensure delivery against the customer's Service Level Agreements (SLA)

- Ensuring high quality management of customer accounts, customer reporting and customer satisfaction

- Responsible for all aspects of product development and management to deliver growth and development of Enterprise product offering includes voice & data technologies, e.g. IPLCs, FR, ATM, IP VPN, VoIP, etc

- Work closely with other Sales departments (Direct Sales, Retail and Indirect Channels)- especially liaison on sales leads and opportunities that cross departments

- Liaison with Marketing department to ensure appropriate marketing and product collateral are developed and available at all times

- Identification, organizing and management of Corporate and Enterprise sales and marketing opportunities, events and activations

- Research information on competitive pricing, market activities, transaction usage and other information about the targeted markets

- Accurate and timely management reporting (weekly, monthly and ad-hoc)

Educational Qualifications :

- Please mention minimum grade/percentage, if over and above organizational guidelines, as well as names of institutes, if applicable)

- Existing Telecom Operator Should be from Enterprise / SMB Business Background

Optional :

- Banking / Insurance Institutional Sales background

- Should have channel development experience

Knowledge & Skills: (Indicate which criteria are mandatory)

- Account Management, Enterprise Market, Channel Management, Direct Sales team Operations, Policy understanding

- Corporate Parks Permissions Management & Road Show Exposure