HR Executive at Prasha consultancy Services
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Senior Manager - Business Transformation/Operations Excellence - BPO (10-16 yrs)
Sr.Manager/Business Transformation\Operations excellence.
We have an urgent opening for the role of Business Transformation\Operations excellence for one of the best MNC with Multiple locations(Bangalore/Delhi/Chennai/Mumbai).
Job Role : Business Transformation\Operations excellence
Experience : 10 - 16 Years (10+ Years should be relevant in OPEX)
CTC : Best in the Industry
Shifts : Flexible(24- 7)
Job Location : Multiple locations (Bangalore/Delhi/Chennai/Mumbai).
Job Description :
- Drive Improvement projects on processes to improve
a) Productivity
b) Improve SLA performance
- Interact with client/ internal stakeholders to drive and influence improvement objectives
- lead a global projects in OE
- People manager for a team
- Drives the OE program for a client/ clients in a site/ across sites
- Acts as a mentor to Six Sigma and Lean projects for his influence
- People manager for a team
- Acts as a mentor to Six Sigma and Lean projects for his influence
Skill Set required :
- Six Sigma BB/Master Black Belt with good knowledge of Lean practices
- Strong Knowledge of Quality Principles and Techniques essential
- Needs to have worked in a BPO - Operational Excellence (or similar) function /operations
- Certification in Lean and other quality practices added advantage
- Strong ability to influence
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