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Manager - Recruitment at V-Konnect Associates
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Senior Manager/AVP - Cluster Head Operations - BFSI (8-14 yrs)
Sr Manager/AVP-Cluster Head Operations
Handling the team of Branch Operations Managers of the cluster branches and looking after the following activities :
- Service & Quality issues of branches, Monitoring daily transactions and advisory for processes.
- Liabilities & Investment Management Process
- Account Opening & Maintenance for Corporate Relationships, key service standard issues.
- Transaction Banking Corporate Client Related Responsibilities.
- Audit & Compliance (internal and regulatory) of cluster branches.
- Ops Risk Management & Fraud management.
- Manpower management and training of staff members.
- Heading the whole retail branch operations, services and audit issues.
- Branch reporting, MIS and cost control.
- Branch infrastructure and facilities management.
- Cross sales and completion of branch sales targets.
- Liasoning with various vendors and departments.
- Adherence and implementation of various processes and procedures.
- Clearing funds and cash offloads management and ATM management.
- Adherence of KYC and AML policy.
- Customer complaints handling and resolutions.
- Training and development of service and sales team.
- Team Management and building excellence in service quality
Sachin
01244346326
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