Title : Senior/ Lead Product Manager
Location : Gurgaon
Company : Internet/E-Commerce
Experience : 5-8 Years
Role:
- Merchant growth, engagement and retention by way of creating new products .
- Merchant on boarding, churn reduction and increasing CLTV by way of improving efficiency and automating processes.
- Improve merchant experience by creating personas, conducting focused groups and most importantly lots of A/B tests
- Drive product development with a team of engineers, incorporating feedback from users, developers, business partners and other stake holders.
- Create cross-platform solutions on web, mobile, app and POS.
- Lead a team of 2-3 assistant product/program managers.
- Lead a team of merchant technical support executives
Requirement :
- Ability to appreciate, derive and drive from the confluence of data, customer experience (needs) and technology .
- Strong analytical skills and experience with metrics-driven decision making
- Prior product management experience in consumer internet products (including SaaS products) is desirable.
- Mobile experience (iOS, Android or WP7/Metro) is a plus
- Previous developer or entrepreneurial experience is a plus. Demonstrated entrepreneurial spirit is hugely welcome
- Strong project management skills, organization skills, attention to detail, and oustanding interpersonal skills (the role involves extensive stakeholder expectation and commitment management for both internal and external stakeholders)
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